Job Description
#LI-BS1
Job Duties, Responsibilities and Capabilities:
Perform consultations, physicals, lab review and treatment plans with clients.
Prepare patients and treatment rooms for exams, treatments, and procedures.
Perform Patient consultations on the client's Services and Products.
Educate, review and explain pre-and post-treatment care instructions and treatment process to patients.
Create comprehensive Treatment Plans for patients based on their goals and your
assessment of their needs.
Observe record and report patient vitals, conditions, reactions, and treatments to practice, manager and/or physician.
Perform Good Faith Examinations for all New Patients to clinic.
Administer injections, perform treatments.
Return patient phone messages, triage-incoming calls, pre-certify patients for treatments.
Oversee preparation of treatment rooms which includes restocking medical supplies, educational materials and pharmaceutical supplies and samples.
Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines.
Meet/exceed personal sales goals as set forth by the Client Services Manager.
Attend and maintain training relevant to role, including practice management software, CPR, OSHA, CLIA and HIPAA.
Participate in both in- and off-site marketing events.
Perform other medical and office tasks as needed.
Have the presence of mind to deal with emergency situations and difficult patients.
Have a pleasant personality, and a healthy outlook on life.
Must be able to maintain federal requirements of a medical office, such as HIPAA, etc.
Understand and believe in the benefits of skincare, our product lines, procedures, and products offered by this office.
Skill in establishing and maintain effective working relationships.
Ability to establish priorities and coordinate work activities.
Strong communication skills at all levels.
Ability to analyze problems and consistently follow through solution.
Ability to quickly learn our products and procedures available to our patients and learn new products, techniques, or equipment as they are obtained.
Ability to maintain confidentiality of patient and employee information.
Office duties include, but not limited to answering phones, chart preparation, medica records filing, knowledge of basic office equipment, including copying, faxing, emailing, texting, scanning and basic computer skills.Ability to organize and communicate clearly.
Provide five-star service and be able to communicate effectively with patients, other staff members and physician.
Effectively educate our patients on our product lines to continue their at home regimen.
Excel in a team-based culture.
Assist in the training/ on-going development of new staff.
Must be comfortable and at ease working in a fast-paced environment and have a track record of excellent customer service, problem solving and organizational skills and understanding of group process and teamwork.
Qualifications:
Must be licensed your state of practice as a Registered Nurse
Must adhere to local and state licensing laws and regulations.
A minimum of two (2) years experience working as a Registered Nurse and working in a physicians office or MedSpa Clinic.