Advertising Sales Representative - Inside Sales

Better Business Bureau – Serving the Heart of Texas

Ad Sales Representative

FLSA Status: Non-Exempt

Reports to: Advertising Sales Manager

Non-exempt: BBBAdvertising Sales Representatives typically earn between $45,000 - $100,000 per year, depending on their performance (commissions are uncapped).

Location: 99% remote!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• BBB participates in E-Verify and will provide the federal government with your I-9 information to confirm you are authorized to work in the U.S.

Who are we?

Honesty. Integrity. Ethics. These aren’t just words. They are the cornerstone of who we are and describe the ideal candidate we seek.

So, what does an Ad Sales Representative do, you may ask?

BBB Ad Sales Representatives promote the value of being a Better Business Bureau Accredited Business to numerous business owners daily. Representatives target businesses that demonstrate BBB values and adhere to ethical advertising standards. Representatives are familiar with the small to medium-sized business market, advertising products, and industry norms. As a representative, you educate all qualified BBB Accredited Businesses on BBB products and ensure they are eligible to purchase advertising and other non-dues products. You are responsible for meeting all sales and production objectives. Join our winning team!

Why BBB?

We are an award-winning organization with a focus on serving the public. BBB Serving the Heart of Texas, has been named a Top Employer by the Austin American-Statesman more than ten times and the Best Non-Profit to Work For by the Non-Profit Times.

We are a mid-sized organization committed to growth and pride ourselves on our culture, which includes a strong work ethic balanced with a real sense of fun and achievement!

Essential Duties and Responsibilities:

• Sells advertising and non-dues products or services to BBB Accredited Businesses in an assigned area or territory
• Creates new accounts and maintains existing accounts
• Contacts new and existing customers or clients to explain the features and merits of products or services
• Demonstrates value proposition of products or services, utilizes persuasive sales techniques, and assists in determining the best application of product or services
• Meets minimum standards for business development activities, including a set of number calls, talk time per day, sales, and retention
• Builds relationships and maintains constant communication throughout the year with Accredited Businesses after finalizing a sale
• Collaborates with support departments and staff members on company=wide processes and goals professionally and courteously and is an advocate for and fosters a positive teamwork environment

Additional Duties:

• Performs tasks as requested by BBB senior leadership team
• Maintains timelines
• Attends BBB staff-related events as needed
• Willingness to adhere to BBB Standards of Trust and Core Values
• Satisfactory attendance, promptness, time management, and attention to detail
• Willingness to go the extra mile
• Delivery of world-class customer service, both internally and externally
• Participation as a team player
• Contributions to the vision, mission, and goals of BBB
• Developing ways to save time or money in the execution of the mission
• Respect and honor all people, positions, and BBB processes
• Take the initiative to solve the problems independently - if issues need to be escalated, prepare options for a solution.
• Constantly seek coaching opportunities with your supervisor and/or trainer to improve your sales calls and results
• Is proactive about personal development
• Where appropriate, offer existing AB add-ons for additional locations and/or affiliate companies.
• Follow up and provide closure to all requests
• Meet and exceed monthly sales goals
• Meet and exceed department metric goals

Qualifications:

Required Skills/Abilities

• Knowledge of office administrative procedures and ability to operate and troubleshoot most standard office equipment
• Highly proficient in MS Office applications (Outlook, Word, Excel, PowerPoint) and have basic computer skills to learn a CRM system
• Excellent communication skills, both verbally (in person and via phone) and written
• High level of interpersonal skills and ability to handle sensitive information and documents and confidentially

Education and Experience:

• Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities
• Minimum one year of proven sales experience
• Demonstrated Outbound Call Center or Telephone Sales experience
• Working knowledge of SEO
• Experience in digital Advertising Sales

Perks

• No nights or weekends!
• Flexible 40-hour schedule
• Medical and additional benefits are available.
• Group rates for health, dental, and vision coverage for dependents.
• Tax-free flex spending account.
• 401(k) retirement plan with a 5% match and immediate vesting.
• 10 paid holidays and birthdays off!

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