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Form of workJob Description
Flipboard is the world's first social magazine, designed to inform and inspire the world. Available on web, iOS, and Android, Flipboard offers the world important and influential articles, videos, podcasts and products shared by the greatest publishers and our vibrant Flipboard community to advance conversation, keep people informed, and inspire them to engage, learn, and lead.
The Ad Operations & Programmatic Lead is a crucial member of Flipboard's Revenue Team and will be a major contributor to the success of Flipboard. You will support the full Flipboard Sales team (NYC, Chicago, Los Angeles) and partner cross-functionally with internal Client Solutions, Engineering, Product, and Design teams. Join a team of highly motivated and talented individuals working with top brands, media organizations, and vendors worldwide.
Responsibilities
- Act as a player/coach supporting the ad trafficking process, ad creative development, and newsletter operations, and manage the Ad Operations team.
- QA, traffic, launch, and monitor direct-sold and programmatic digital media campaigns.
- Work with the Client Solutions team to approve media plans, monitor and analyze campaign delivery. Make optimization recommendations where necessary.
- Investigate and troubleshoot ad serving errors, third-party reporting discrepancies, and campaign delivery issues; provide feedback to Client Solutions, clients, or vendors when necessary.
- Manage the end-of-month billing reconciliation with Sales and Finance.
- Negotiate vendor contracts and manage vendor relationships including keeping our internal systems up to date.
- Work with the Product team and ad product engineers to assist in maintaining and advancing Flipboard advertising products. Maintain documentation shared with advertising and publishing partners as the Flipboard ad product evolves.
- Manage the Programmatic team and business driving to revenue goals with the Sales team including managing Flipboard's programmatic ad stack, managing pricing & floors, blocking bad ads, troubleshooting issues, monitoring fill rate & revenue, managing programmatic partners including adding/removing new/old partners and working with the Sales team to sell Flipboard as a programmatic partner.
- Provide support as needed on Pricing & Yield including managing the programmatic & direct rate card, monitoring trends, and analyzing drivers of performance.
Required Experience
- 5-8+ years experience in digital Advertising Operations and programmatic with a strong technical mind and understanding of digital media; publisher-side preferred, in-app experience a plus.
- Experience trafficking and managing campaigns in Google Ad Manager.
- Experience working in an Order Management System (Boostr).
- Basic knowledge of ad formats including VAST, VPAID, MRAID.
- Understanding of the ad tech / programmatic landscapes and experience working with DSPs, ad exchanges plus pre-existing DSP & ATD relationships.
- Ability to work cross-functionally with many teams (Sales, Client Solutions, Engineering).
- Strong analytical skills and intimate knowledge of Google Docs/Sheets/etc.
- Excellent organizational, planning, and time management skills to handle multiple projects and activities simultaneously.
Desired Skills
- Fantastic interpersonal skills and great communication skills.
- Patience with advertisers, vendors, and all teams supported by Ad Ops.
- Ability to provide premier customer service and product tutorials.
- Enthusiasm to learn fast, wear multiple hats and thrive in an ever-evolving startup environment.
- Possess the ability to remain calm under pressure.
Compensation & Location
- Annual Base Salary Range: US$83,000 - $115,000
- This is a fully remote, WFH role
- Priority given to those based in NY
Benefits & Perks
Our benefits include medical, dental, vision and life insurance; flexible and generous "out of office time" for holidays, vacations, sick leave, relaxation and wellness, in addition to a mid-year and end of year break, totaling 10 days. We also offer an employee assistance program, plus eligibility to participate in pension (CAN) or 401k (US) plans with an employer contribution.
Why Join Flipboard?
- Our vision: At a time when society could really benefit from being more informed and inspired, we are enabling great stories to reach passionate communities around the world.
- Our team: Led by experienced CEO, Mike McCue, the Flipboard team is a positive, respectful, and diverse group of bright and highly capable people who work collaboratively with strong purpose and vision.
- Our culture: We value an environment and culture that encourages people's voices and perspectives to be heard. We believe that leveraging our team will lead us to create better products and services for all our users and partners. We value diverse backgrounds, beliefs and experiences of our team members, and we are committed to fostering an inclusive environment for all.
- Our value: We are fully funded and making steady, meaningful progress on a premium, high margin business within a $600B, highly strategic market. Our business model is tightly aligned with our values, our partners and our user experience which makes our company both valuable and unique.
- Our product: Millions of people truly love Flipboard and rely on it regularly. Flipboard is a standard bearer for great mobile design, innovation, and we deeply value craftsmanship.
- Our platform: Our platform selects the best content from thousands of publishers around the world, organizes it into highly personalized feeds, and presents it for further curation by the community. We are driven by hard technical challenges and we value pioneering new technology to continually increase the power, efficiency and scale of our platform.
Flipboard is committed to a diverse and inclusive workplace. Flipboard is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or other legally protected characteristics.
