ESSENTIAL JOB FUNCTIONS:
- Book ads for Sales reps that are not in the office.
- Track ads using the advertising ad software keeping sales reps and prepress informed of all ad statuses.
- Delivery and pickup of advertising proofs to customers maintaining courteous and efficient service.
- Providing courteous answers to questions concerning service, and personally handle complaints.
- Maintaining delivery schedules at customer convenience
- Coordinating the processing all display advertising, seeing that advertisements are complete and timely.
- Locating all display ads for each day's issue and ensuring that all are delivered to pre-press.
- Maintaining the eTearSheets system.
- Ability to interact well with World-Herald co-workers, customers and vendors
- Demonstrated problem-solving skills and ability to effectively manage multiple tasks simultaneously
NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of customer relations theory and practices.
- Ability to effectively function as a team player.
- Skill on keyboard and operating a personal computer software.
- Skill in organizing information, materials, and time.
- Ability to read, comprehend, and translate complex product information.
- Ability to communicate verbally in a professional manner with co-workers, shareholders, visitors, and executive management.
- Ability to produce accurate work.
- Skill on keyboard and operating a computer terminal for mainframe and/or personal computer.
- Ability to display telephone etiquette and enthusiasm.
EDUCATION AND EXPERIENCE:
Bachelor's degree from an accredited College or University. Experience in Advertising Sales or Multi-Media Sales preferred.
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Not Specified