Advanced Field Service Technician

Duties & Responsibilities:

• Utilize TRACK and safe working habits in all aspects.
• Perform Field Service troubleshooting and repairs on all CAT equipment.
• Must comply with all DOT regulations.
• Maintain Field Service truck and company provided equipment.
• Order and Return parts.
• Maintain and complete daily reports, paperwork, DOT logs, inspections, and timecards.
• Demonstrate excellent work ethic with self-motivation, ability to work safely with minimal supervision on customer job sites, while maintaining expectations of thoroughness.
• Have the ability to keep up with new technology and advancements.

Required Qualifications:

• Experience using Cat ET and SIS.
• Field Service experience and 5 yrs. Caterpillar dealership experience.
• Proficient troubleshooting skills.
• Must have excellent communication and customer service skills.
• Computer Skills
• Current MSHA certification.
• Must have and maintain a clean MVR (no more than 1 moving violation under the age of 25, and no more than 2 if over age of 25) and a current CDL.
• Must be safety conscious with a clean safety record.
• Must have all tools required for Field Service repair.
• Have a positive team-first attitude.
• Must be willing and able to work overtime, nights, and weekends.

What We Offer:

• Qualified Advanced Field Service Technicians start at $45.74 / hour
• Paid weekly
• Union benefits
• Medical, dental and vision plans
• Health savings account
• 80 hours of PTO starting day one
• 401K match and profit sharing
• On-the-job paid training
• Tuition reimbursement