Admitting Representative

FUNCTIONS OF POSITION:
1. Arranges for the efficient and orderly pre-admission and admission of outpatients and inpatients.
2. Assigns patient beds according to established admitting procedures.
3. Promptly greets and identifies patients registering for hospital admission.
4. Ensures that the various admission forms are correctly signed by the appropriate person.
5. Arranges for patients to be escorted to their room or appropriate outpatient department based on patients condition and availability of escorts.
6. Prepares patient bracelet and places on patient's arm whenever possible.
7. Tactfully refers uninsured patients to patient accounts personnel.
8. Collects and accounts for all monies received for co-payments and deposits.
9. Courteously answers telephone and identifies self, takes accurate messages and repeats key information to ensure accuracy.
10. Keeps proper records for maintenance of vacant bed index.
11. Transfers/discharges patients to and from nursing units per policy.
12. Routes admission forms to appropriate departments.
13. Notifies appropriate departments of patient expiration.
14. Relieves the switchboard operator for lunch, breaks, and any other situation that may occur.
15. Obtains the chaplaincy report for the volunteer desk as required.
16. Will attend meetings as requested.
17. Will perform other duties as assigned by the Director of Admissions or the Administrative Team.
QUALIFICATIONS:
EDUCATION: High school graduate or equivalent.
EXPERIENCE: Previous admitting experience preferred but not required.
SPECIAL:
PATIENT CONTACT: Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served.
TYPING: Should have good typing and keyboard skills.
MACHINE OPERATION: Computer, typewriter, addressograph card writer, medicorder, computer printer console switchboard, teltrak computer, in-house radio, surveillance equipment and copier.
PHYSICAL:
STANDING: Small amount of standing required when making copies and making patient plates.
WALKING: Considerable amount of walking during the course of a normal work day.
LIFTING: Minimum lifting (15 to 20 pounds).
VISUAL: Essential for dealing with the public while admitting patients, working telephone console, teltrak computer, surveillance equipment in the course of a normal work day.
HEARING: Essential in order to deal with the public while admitting patients and to operate the switchboard.
SPEAKING: Essential for duties in dealing with the public while admitting patients, operating the switchboard and when doing cashiering duties.
Day Shift - Monday - Friday