Admitting Clerk, On Call

All of us, for each of you, every time.

Together, inspiring healthy regional communities

Are you considering a career in healthcare? Do you want to join a team committed to the delivery of unmatched patient care for the Moses Lake community? If so, we have the perfect role for you!

Who We Are: Samaritan Healthcare is a comprehensive regional healthcare resource committed to the delivery of consistent quality services in a safe and fiscally responsible manner that meet the needs of patients, physicians, employees, and our community; and to the maintenance of an environment that encourages individual development, teamwork and pride with compassion and respect for each person.

Why You Want to Be a Part of It: When someone joins Samaritan Healthcare, they become part of something so much larger. Our company culture operates on a growth mindset by carrying out our values of listen, love, respect, excel and innovate as we work together to inspire healthy, regional communities through the delivery of excellent patient care.

What Does an Admitting Clerk Do? As an Admitting Clerk, you will promptly and courteously greet our patients, in person and over the phone, as the first point of contact our patients experience when contacting our facility. Your primary role is the efficient and orderly admission of inpatients, the registration of outpatients, and ensuring accurate patient information is collected. Also, you ensure that all incoming telephone calls are promptly and courteously answered and routed to the correct extension within the facility. Your delivery of service adheres to Samaritan Healthcare's Mission, Vision, and Values

Which Qualifications Do You Need?

• High school diploma or GED.
• Previous admitting experience in a healthcare setting preferred.
• Ability to operate a multi-line phone system.
• Ability to perform data entry using EPIC or experience in database navigation preferred.
• Excellent interpersonal, written, and verbal communication skills.
• The completion of Basic Life Support Heartsaver (HS) level within three (3) months of hire.

Competencies Include:

1. Critical thinking skills: Seeks resources for direction, when necessary. Performs independent problem-solving. Decision-making is logical and deliberate.
2. Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines.
3. Demonstrates the ability to serve customers/patients across the age continuum.

This is an On Call position, with availability for all days and shifts.

Listen~Love~Respect~Excel~Innovate

Samaritan employees are required to fully understand the Mission, Vision, Values, and Strategy of Samaritan Healthcare, personifying service, and operational excellence. An intuitive understanding of Samaritan’s Team Accountability and Respect System (STARS) is expected, including the creation and maintenance of the best patient, employee, physician, and student experience.

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this position. They are not intended to be an exhaustive list of all functions and skills, knowledge, and abilities required of employee(s) so classified.

Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience, and skills required to perform the functions of this job. The job description does not constitute a written or implied contract of employment. Samaritan reserves the right to change job duties and responsibilities as the need arises.