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SalaryAdmissions Team Member, Part-Time, Easton, PA
Starting hourly rate of $14.00/hour.
GENERAL SUMMARY:
Utilize Gateway ticketing software to guests visiting The Crayola Experience. Assist guests by answering questions and concerns. Promote goodwill and brand loyalty by consistently projecting a positive image of the Crayola Experience and the Crayola brand.
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Provide outstanding guest service by assisting guests in a friendly and courteous manner at all times. Maintain functional knowledge of the Crayola Experience.
- Process cash, group orders at check in, and credit card transactions. Accountable for end of the day balancing of cash register and daily deposits.
- Follow established departmental procedures for refunds, deposits, credit card payments and cancellations.
- Keep a clean and organized area. Make sure supplies are refilled and accounted for. Organize and gather goodie bags for groups and birthdays, including proper labeling and handling of materials.
- Monitor traffic flow and access points. Ensure security measures are being followed at points of entry.
- Decisions regarding general admission ticketing requests and reservation processing at The Crayola Experience will be made by the ticketing representatives within pre-established department guidelines. The supervisor will authorize decisions regarding non-routine situations.
JOB SPECIFICATIONS:
- High School Diploma Preferred.
- Must be flexible and able to work nights, weekends, and holidays
- Demonstrate ability to adhere to company policies and procedures
- Must possess strong analytical, organizational, and verbal communication skills
- Must have a good command of the English language, both written and verbal.
- Ability to multitask while maintaining a calm demeanor in stressful circumstances
- PC Proficient and knowledge of computer software
PHYSICAL CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is regularly required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move at least 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WHY CRAYOLA?
- Kid Inspired Culture
- Free Admission to Crayola Experience for Employees
- Community Volunteerism Opportunities
- Annual Bonus Potential for all Full-Time Employees
- Company Matched 401k & Employee Value Sharing Plan
- Comprehensive Healthcare Benefits for Eligible Employees
- Education Assistance Program
- Wellness Programs
- Employee Resource Groups
- Generous Product Discounts Onsite & Online
- Company Sponsored Employee Events
- Discounts on a wide variety of products and services - automotive, electronics, fitness, travel and entertainment
Diversity & Inclusion at Crayola
We will cultivate diversity and create a culture of inclusion for our collective brands - one that grows through sustained action, demonstrates care for every life experience, inspires new products and content, and builds a sense of belonging in which every employee is able to be their very best. Learn more about Crayola's Diversity and Inclusion strategy: https://www.crayola.com/about-us/diversity-and-inclusion.aspx
Green is our favorite color! Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola's creative solutions for greener tomorrows: https://www.crayola.com/about-us/sustainability.aspx
We offer competitive salary, outstanding benefits and the potential for advancement through the use of creative abilities. No phone calls please.
Search Firm Representatives - Please Read Carefully:
Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means.
Search firms are essential to the recruitment and staffing efforts at Crayola LLC, and we value the partnerships we have built with our vendors. For this reason, Crayola LLC has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.
