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SalaryOverview
Jamestown Regional Medical Center is looking for a Difference Maker to join the clinic team. This positions starting wage is between $15.66 and $18.40 per hour based on experience, with a $2,500 sign on bonus! The Admission Clerk is responsible for greeting patients, scheduling appointments and directing phone calls to the appropriate area. Ensures that accurate patient information and any obtainable payments are collected and that patients are aware of pertinent clinic policies and procedures.
Responsibilities
• Greets patients and guests upon entering the hospital or assigned department, ascertain needs, and directs appropriately.
• Interviews patients, gathering information, including but not limited to; demographic data, insurance information, and obtains appropriate signatures.
• Interacts with patients of all age groups (infants, pediatrics, adolescents, adults, and geriatrics) while performing duties.
• Discusses payment arrangements with patients, receives payments and prepares receipts.
• Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
• Ensures and enters the pre-authorizations for treatment for JRMC provider services along with some non JRMC providers.
• Reviews all non JRMC accounts and Cardiac Rehab accounts for medical policies prior to service.
• Escorts patients and their families to their rooms or outpatient department.
• Inputs patient information into computer and, upon completion, distributes forms to appropriate personnel.
• Answers and screens calls in a prompt, pleasant, and efficient manner takes messages and communicates messages to the appropriate person in assigned area.
• Overhead pages code calls as by procedure and policy of JRMC.
• Prepares and organizes the daily appointment/treatment schedule for assigned department clerk is supporting.
• Conducts reminder/preservice calls for service area supporting.
• Quick register or Pre-registers patients for all appropriate hospital departments, gathering information for the admission process, and giving instructions and other pertinent information to the patient.
• Make customer services calls to all scheduled patients, reminding patients of scheduled appointments and giving instruction and other pertinent information (especially estimated upfront pricing) to the patient.
• Responds appropriately to emergency situations i.e fire alerts, stat calls, etc.
• Completes the scanning of documents to accounts.
• Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
• Will assist with departmental policies and procedures
• Assist Financial Counselor in determining co-pay, coinsurance deductibles.
• Performs other related duties as assigned or requested.
Qualifications
Work requires a high school level of knowledge. Admissions-Emergency Department-Night: Must be certified as a Nurse Aide or have completed course work in a nursing or vocational program to satisfy requirements for placement on the ND Board of Nursing Nurse Assistant Registry. Must be able to follow oral or written orders. Good written and verbal communication skills are needed.
One year clerical experience required
Jamestown Regional Medical Center is looking for a Difference Maker to join the clinic team. This positions starting wage is between $15.66 and $18.40 per hour based on experience, with a $2,500 sign on bonus! The Admission Clerk is responsible for greeting patients, scheduling appointments and directing phone calls to the appropriate area. Ensures that accurate patient information and any obtainable payments are collected and that patients are aware of pertinent clinic policies and procedures.
Responsibilities
• Greets patients and guests upon entering the hospital or assigned department, ascertain needs, and directs appropriately.
• Interviews patients, gathering information, including but not limited to; demographic data, insurance information, and obtains appropriate signatures.
• Interacts with patients of all age groups (infants, pediatrics, adolescents, adults, and geriatrics) while performing duties.
• Discusses payment arrangements with patients, receives payments and prepares receipts.
• Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
• Ensures and enters the pre-authorizations for treatment for JRMC provider services along with some non JRMC providers.
• Reviews all non JRMC accounts and Cardiac Rehab accounts for medical policies prior to service.
• Escorts patients and their families to their rooms or outpatient department.
• Inputs patient information into computer and, upon completion, distributes forms to appropriate personnel.
• Answers and screens calls in a prompt, pleasant, and efficient manner takes messages and communicates messages to the appropriate person in assigned area.
• Overhead pages code calls as by procedure and policy of JRMC.
• Prepares and organizes the daily appointment/treatment schedule for assigned department clerk is supporting.
• Conducts reminder/preservice calls for service area supporting.
• Quick register or Pre-registers patients for all appropriate hospital departments, gathering information for the admission process, and giving instructions and other pertinent information to the patient.
• Make customer services calls to all scheduled patients, reminding patients of scheduled appointments and giving instruction and other pertinent information (especially estimated upfront pricing) to the patient.
• Responds appropriately to emergency situations i.e fire alerts, stat calls, etc.
• Completes the scanning of documents to accounts.
• Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
• Will assist with departmental policies and procedures
• Assist Financial Counselor in determining co-pay, coinsurance deductibles.
• Performs other related duties as assigned or requested.
Qualifications
Work requires a high school level of knowledge. Admissions-Emergency Department-Night: Must be certified as a Nurse Aide or have completed course work in a nursing or vocational program to satisfy requirements for placement on the ND Board of Nursing Nurse Assistant Registry. Must be able to follow oral or written orders. Good written and verbal communication skills are needed.
One year clerical experience required
