Administrative Warehouse Associate

ADMINISTRATIVE WAREHOUSE ASSOCIATE   

Position Summary

MFI’s Warehouse Administrative Associate position is primarily responsible for serving as the primary point of contact with affiliated missionary groups regarding flight notifications, cargo shipping issues and interaction with various government agencies to secure required documents and permissions, e.g., Homeland Security, local US Customs Office, Automated Air Manifest System (AAMS)

Essential Functions

1.      Serve as primary point of contact for affiliated missionaries via phone/email regarding lost cargo and general questions pertaining to MFI’s shipping process

2.      Prepare and send flight notification paperwork to MFI’s affiliated mission groups, area representatives and contracted service providers via Mailchimp, emails and phone calls as needed

3.      Update/maintain mission contact information in various critical databases; e.g., FilePro, AAMS, MailChimp

4.      Responsible to ensure all inbound shipments are handled in accordance with both established US rules/regulations and MFI’s protocols 

5.      Responsible for corresponding with missionaries that cannot be shipped per MFI’s policies and procedures

6.      Assist with the cargo check-in process

7.      Perform other duties as needed or assigned

Knowledge, Education and Skills

1.      Requires a high school diploma/GED

2.      Good working knowledge of MS Word, Excel

3.      Excellent customer service and communication skills

4.      Works well as team player

Physical Requirements (with or without reason accommodation(s)

1.      Sit at a desk working on computer/phone for approximately 6-8 hours a day

2.      Lift and move boxes up to 50 pounds occasionally

3.      Ability to bend, stoop, kneel

4.      Operate a forklift as needed