Administrative & Front Office Specialist

Front Office Specialist

SSI is a leading supplier of size reduction technology (shredders, primary reducers and compactors) located in Wilsonville, OR. We are proud of our contribution to a sound environment by helping industries maximize production efficiencies and minimize scrap and waste by-products. Shredding is more than a way to downsize waste for disposal, but the first step in almost any recycling or material reclamation process. We are excited about our involvement in helping to sustain our planet and way of life.

Do you enjoy variety and learning new things? Are you organized, have excellent computer skills and looking for an opportunity to grow with a stable company? Then SSI Shredding Systems is looking for you!

Summary: The Front Office Specialist is the first point of contact for all incoming visitors and phone calls. It is essential that this employee be personable, have a helping attitude, strong desire to provide great customer service, willingness to work in a team environment, and ability to communicate very clearly both verbally and in written form.

Essential Duties:

• Greet customers and visitors, ensuring proper appearance of reception area and conference rooms.
• Responsible for answering & transferring calls to appropriate department/employee.
• Assist with Service Manual completion and distribution to customers
• General office support including data entry, copying, filing, sort and distribute incoming mail and other special projects as required
• Update and post employee birthday & anniversary lists.
• Order and monitor office & copy machine supplies.
• Be the point of contact for Canteen & Avanti.
• Assist Office Manager, Sales/Marketing and Customer Service in preparing marketing materials and manuals for customers, creating and maintaining job files and company records.

Qualifications and Job Requirements:

• Job Knowledge: High school diploma or equivalent required; AA degree or two years relevant experience, or combination education and experience preferred. Previous experience with front desk responsibilities, multi-line phone systems, and/or clerical support desired.
• Decision Making: Ability to prioritize, manage multiple competing tasks and meet deadlines.
• Interpersonal Skills/Interactions: Strong verbal and written communications skills required. Must demonstrate a high level of interpersonal skills to handle confidential and sensitive matters with discretion and good judgment. Must be able to communicate effectively and positively in person and on the telephone with appropriate tact and customer service focus.

Additional Skills & Abilities:

• Proficient with Microsoft Office applications (Word, Excel & Outlook).
• Organized, accurate and detailed oriented. Exhibit a professional demeanour, be able to communicate effectively and work without supervision.
• Coordinate outgoing coorespondence and packages through US Mail and UPS/FedEx
• Monitor and maintain conference rooms, reception area and kitchenette. Coordinate beverage service or catering when required for meetings.
• Assist with the ordering of office supplies, toner and postage.
• Other support duties, as needed.

Physical Requirements and Work Environment:

• Work in an office environment, and may sit in front of a computer screen, keyboarding, on a consistent basis.
• Lift, bend and carry up to 25 pounds on an occasional basis.

Benefits: SSI offers a robust benefits package including Health/Dental insurance, 401(k) plan, Paid Time Off, Holidays and a generous Profit-Sharing Plan.

Create and maintain loyal and satisfied customers!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Wilsonville, OR 97070: Relocate before starting work (Required)

Work Location: In person