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DescriptionJob Location: Schenectady-Franklin-NPCS - Schenectady, NY
Salary Range: Undisclosed
Position Summary
The incumbent for this position has primary responsibility for routine office work. Perform clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers.
Essential Duties and Responsibilities include the following. Other duties may be assigned. Employees are expected to be awake and alert while working.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Maintain program shared electronic calendars (daily)
- Process staff requests for assistance with copying, correspondence, and mailings
- Maintain effective work relationships with Agency colleagues and engage in constructive communication both within and outside the Agency.
- Have thorough working knowledge of the program operations and functions.
- Follow Agency policies, procedures and guidelines.
- Maintain confidentiality in all administrative matters.
- Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associates degree preferred and two years of office related experience, or High School Diploma/GED with two or more years experience required
Qualifications
