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SalaryWho We Are:
Our goal is to become a trusted partner, not outsourced vendor.
One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.
Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput. The Role:
What It Takes to be Successful:
We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.
Our goal is to become a trusted partner, not outsourced vendor.
One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.
Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.
This position supports a sector of the business, working with Senior Portfolio Managers, Portfolio Managers, Operations Managers and Supervisors; understands the sector business and industry and acts as liaison between the managers, sector employees, corporate employees and clients. This role will be assisting as a Dispatcher Support team member which is directly responsible for creating work orders for the Facilites Department from mulitple sites based on service requests via phone,emails and in-person.
WHAT YOU WILL DO: - Ability to support multiple people, shift between priorities and adapt to changing needs and requests, while meeting deadlines
- Ability to develop and maintain relationships internally and externally, in person and via phone, text, and email
- Consult with various department and client personnel as needed
- Work with large amounts of data in fast-paced environment
- Schedule, prepare and conduct new hire orientation
- Review, direct and answer email, phone, texts
- Assist in preparation of regularly scheduled reports- absenteeism report daily, training report
- Generate reports
- Provide information by answering questions and requests
- Prepare and monitor invoices, including review of timesheets
- Maintain supplies inventory by checking stock, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt and distribution of supplies
- Handle sensitive information in a confidential manner
- Maintain and process up-to-date employee records including clearances, badges, vehicle logs, training
- Assist employees with timesheet process; password reset, log in, time off requests; form completion
- Submit information to Corporate or Client as required
- Monitor status of Client requirements and requests (training, badges, work orders)
- Coordinate client requirements with Corporate
- Schedule/plan meetings, including food orders
- Audit employee rates for accuracy
- Assist management with employee changes documentation
- Other responsibilities may be assigned as needed
- Keeping up with the office supply and uniform orders
What It Takes to be Successful:
- GED or high school diploma or equivalent combination of education and experience
- 1-2 years administrative experience, supporting multiple people a plus
- Demonstrated ability to maintain confidentiality
- Microsoft Suite proficiency (Word, Excel, PowerPoint)
- Database experience; Kronos/UKG a plus
- Ability to gather, analyze, interpret and present data
- Comfortable working in office setting at client location
- Experience within the hospitality or janitorial industry a plus
- Excellent written, verbal and interpersonal communication skills (Bilingual English and Spanish Required)
- Strong attention to detail
- Ability to meet deadlines and follow through
- Strong organizational and planning skills
