Address
Form of workSalary: $26,385.00 - $48,826.00 Annually
Location : Colleton County, SC
Job Type: FTE - Full-Time
Job Number: 160928-61007735
Agency: DHEC-PH Region-Low Country
Opening Date: 01/31/2024
Closing Date: 2/11/2024 11:59 PM Eastern
Class Code:: AA50
Position Number:: 160928-61007735
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 3
Hiring Range - Min.: $31,750.00
Hiring Range - Max.: $39,750.00
Opening Date: 01/29/2024
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date. (Dianetta B. Fayall, HR Assistant-Lowcountry Public Health Region, Phone: 843-953-4289, fayalldb@dhec.sc.gov ).
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Careers at DHEC: Work that makes a difference!
Pursuing Excellence, Inspiring Innovation, Promoting Teamwork, and Embracing Service
Under general supervision of the Administrative Manager and Health Department Manager, performs a variety of clerical and customer service duties in support of the Preventive Health, Immunizations and WIC programs. Duties will be performed in a culturally competent manner and within Agency customer service guidelines.
Performs all Administrative duties required to provide Preventive Health, Immunization Services to authorized clients within the state. Includes: Completes intake and out-take of patient data, utilizes program data systems and Outlook email systems, conducts Medicaid eligibility interviews and applying clients for Medicaid if applicable.
Bills Medicaid, Private Pay and other third-party billing systems. Financially screens all clients appropriately. Collects payments daily - if applicable. Prints cash drawer total daily in accordance with DHEC policies and clinic procedures. Maintains correct change fund balance.
Performs all administrative duties required to provide WIC services to customers. Includes: Utilizing the SC EWIC computer system, conducting eligibility interviews, validating and issuing EWIC card and benefits and Farmer's Market benefits, mails reminder letters and processes lost EWIC cards. Informs and educates clients on program policies and procedures. Completes incoming and outgoing transfers.
Provides quality customer service in a culturally competent manner in face to face and /or telephone encounters and maintains client confidentiality. Performs all administrative duties in a culturally competent manner.
Ensures official DHEC forms are placed in the proper chart order in accordance with DHEC policy. Interviews clients per clinic guidelines, establishes client record and retrieves/returns charts to medical records as needed.
Other duties as assigned.
Minimum and Additional Requirements
State Minimum Requirements: A high school diploma or GED. Related clerical experience may be substituted for a high school diploma or GED.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: A high school diploma or GED and (2) two years of administrative office experience or an associate degree in secretarial science or a related field and (1) one year of experience.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Must be proficient in the use of windows-based computer programs. Must have the ability to plan and organize work activities and prioritize task completion according to schedules and goals. Must have the ability to communicate effectively, both verbally and in writing with customers and coworkers. Must be able to exercise good judgement, discretion and confidentiality in dealing with the public and answering customer's questions. Must possess and present a congenial and caring attitude and personality.
Employee must be able to lift a minimum of 30 lbs. Employee must participate in an emergency or major disaster to expedite services. Must have current driver's license, use of personal vehicle may be required.
Preferred Qualifications
Experience providing customer service in a medical office environment is preferred.
Additional Comments
Immunization: All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.
State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DHEC employees may be required to work in times of an emergency or disaster.
College Transcripts: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Driving Record: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
This position is part of the South Carolina Department of Environmental Control's (Division/Bureau). The work performed supports DHEC's mission to improve the quality of life for all South Carolinians by protecting and promoting the health of the public and the environment. Effective July 1, 2024, this position will transfer to the South Carolina Department of Public Health created by Senate Bill 399 which provides for the creation of the Department of Public Health to assume the public health-related functions of DHEC.
The South Carolina Department of Health and Environmental Control offers an exceptional benefits package for FTE positions that includes:
• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and
• REMOTE WORK: The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions
SC DHEC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.
02
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.
03
If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10 year driving record. I have read and acknowledge the above statement.
04
How did you hear about this position? (multiple choice; required)State NeoGov website (jobs.sc.gov)LinkedIn, Twitter, FacebookEmployee Referral/Agency RecruiterCollege Job BoardJob FairExternal Job Board (SC Works, Indeed, Association)Other
05
In accordance with the state's disaster plan, which includes hazardous weather, DHEC employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement?
06
This position involves work with Protected Health Information (PHI) and requires employee to maintain up to date HIPAA training certifications at all times. Will you be able to meet this requirement?
07
Do you have a high school diploma or GED and (2) two years of administrative office experience or an associate's degree in secretarial science or a related field and (1) one year of experience.
08
Do you possess a valid SC driver's license and reliable transportation?
09
Are you able to lift thirty (30) pounds?
10
You may be required to work evening (after 5:00pm) or early hours (before 8:30am) and/or Saturday clinics. Would you be able to meet this requirement?
11
Are you a current or former employee of DHEC?
12
If you answered yes to question (#11) what program are you currently working in/or list the area in which you work.
Required Question
Location : Colleton County, SC
Job Type: FTE - Full-Time
Job Number: 160928-61007735
Agency: DHEC-PH Region-Low Country
Opening Date: 01/31/2024
Closing Date: 2/11/2024 11:59 PM Eastern
Class Code:: AA50
Position Number:: 160928-61007735
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 3
Hiring Range - Min.: $31,750.00
Hiring Range - Max.: $39,750.00
Opening Date: 01/29/2024
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date. (Dianetta B. Fayall, HR Assistant-Lowcountry Public Health Region, Phone: 843-953-4289, fayalldb@dhec.sc.gov ).
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Careers at DHEC: Work that makes a difference!
Pursuing Excellence, Inspiring Innovation, Promoting Teamwork, and Embracing Service
Under general supervision of the Administrative Manager and Health Department Manager, performs a variety of clerical and customer service duties in support of the Preventive Health, Immunizations and WIC programs. Duties will be performed in a culturally competent manner and within Agency customer service guidelines.
Performs all Administrative duties required to provide Preventive Health, Immunization Services to authorized clients within the state. Includes: Completes intake and out-take of patient data, utilizes program data systems and Outlook email systems, conducts Medicaid eligibility interviews and applying clients for Medicaid if applicable.
Bills Medicaid, Private Pay and other third-party billing systems. Financially screens all clients appropriately. Collects payments daily - if applicable. Prints cash drawer total daily in accordance with DHEC policies and clinic procedures. Maintains correct change fund balance.
Performs all administrative duties required to provide WIC services to customers. Includes: Utilizing the SC EWIC computer system, conducting eligibility interviews, validating and issuing EWIC card and benefits and Farmer's Market benefits, mails reminder letters and processes lost EWIC cards. Informs and educates clients on program policies and procedures. Completes incoming and outgoing transfers.
Provides quality customer service in a culturally competent manner in face to face and /or telephone encounters and maintains client confidentiality. Performs all administrative duties in a culturally competent manner.
Ensures official DHEC forms are placed in the proper chart order in accordance with DHEC policy. Interviews clients per clinic guidelines, establishes client record and retrieves/returns charts to medical records as needed.
Other duties as assigned.
Minimum and Additional Requirements
State Minimum Requirements: A high school diploma or GED. Related clerical experience may be substituted for a high school diploma or GED.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: A high school diploma or GED and (2) two years of administrative office experience or an associate degree in secretarial science or a related field and (1) one year of experience.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Must be proficient in the use of windows-based computer programs. Must have the ability to plan and organize work activities and prioritize task completion according to schedules and goals. Must have the ability to communicate effectively, both verbally and in writing with customers and coworkers. Must be able to exercise good judgement, discretion and confidentiality in dealing with the public and answering customer's questions. Must possess and present a congenial and caring attitude and personality.
Employee must be able to lift a minimum of 30 lbs. Employee must participate in an emergency or major disaster to expedite services. Must have current driver's license, use of personal vehicle may be required.
Preferred Qualifications
Experience providing customer service in a medical office environment is preferred.
Additional Comments
Immunization: All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.
State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DHEC employees may be required to work in times of an emergency or disaster.
College Transcripts: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Driving Record: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
This position is part of the South Carolina Department of Environmental Control's (Division/Bureau). The work performed supports DHEC's mission to improve the quality of life for all South Carolinians by protecting and promoting the health of the public and the environment. Effective July 1, 2024, this position will transfer to the South Carolina Department of Public Health created by Senate Bill 399 which provides for the creation of the Department of Public Health to assume the public health-related functions of DHEC.
The South Carolina Department of Health and Environmental Control offers an exceptional benefits package for FTE positions that includes:
• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and
• REMOTE WORK: The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions
SC DHEC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.
- Yes
- No
02
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.
- Yes
- No
03
If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10 year driving record. I have read and acknowledge the above statement.
- Yes
- No
04
How did you hear about this position? (multiple choice; required)State NeoGov website (jobs.sc.gov)LinkedIn, Twitter, FacebookEmployee Referral/Agency RecruiterCollege Job BoardJob FairExternal Job Board (SC Works, Indeed, Association)Other
05
In accordance with the state's disaster plan, which includes hazardous weather, DHEC employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement?
- Yes
- No
06
This position involves work with Protected Health Information (PHI) and requires employee to maintain up to date HIPAA training certifications at all times. Will you be able to meet this requirement?
- Yes
- No
07
Do you have a high school diploma or GED and (2) two years of administrative office experience or an associate's degree in secretarial science or a related field and (1) one year of experience.
- Yes
- No
08
Do you possess a valid SC driver's license and reliable transportation?
- Yes
- No
09
Are you able to lift thirty (30) pounds?
- Yes
- No
10
You may be required to work evening (after 5:00pm) or early hours (before 8:30am) and/or Saturday clinics. Would you be able to meet this requirement?
- Yes
- No
11
Are you a current or former employee of DHEC?
- Yes
- No
12
If you answered yes to question (#11) what program are you currently working in/or list the area in which you work.
Required Question
