Admin Customer Service Assistant
As an Admin Customer Service Assistant, you will be responsible for many office duties. These duties include, but aren't limited to:
- Scheduling appointments and support for Service Dept.
- Support for Sales Department
- Working on a computer using most MS Office programs
- Creating spreadsheets, tables, documents
- Light filing
- Data Entry
- Collections and resolving billing and payment issues with customers.
- Invoicing
- Answering phones and emails
In the Administrative Assistant role, you must be a positive, customer-service-oriented team player who is also able to multi-task in a fast-paced environment. You must present a professional image and great communication skills, both written and verbal.
Other Requirements of the Admin Customer Service/Accounting Assistant role:
- Preferably have at least 1 year of recent Administrative/Clerical experience
- Must have at least an intermediate knowledge of Word, Excel, Outlook, and PowerPoint
- Ability to work independently at times with minimal to no supervision
- Knowledge of general clerical procedures and protocol
- Must be able to work Monday through Friday from 7:30am to 4:30pm and be punctual
- Knowledge of Alarm industry and/or Sedona Software helpful
Job Type: Full-time
Salary: commensurate with experience
Required education:
- High school or equivalent
Required experience:
- Customer Service/accounting: 1 year
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Union, NJ 07083: Relocate before starting work (Required)
Work Location: In person