Activities Staff

Description:

Ruttger's Bay Lake Resort. Deerwood MN

Work here. Play here.

Join the award-winning team at Odyssey Resorts! In addition to delivering exceptional service, we have a ton of fun here.

We have programs unique to Odyssey Resorts that will help to make your career with us a lasting one. Here are just a few:

· Dedicated, purposeful leadership that embraces the Hospitality from the HEART and Odyssey Values culture.

· Generous employee referral program (receive up to $1,200 for each friend that you refer and joins our team!).

· Top-of-the-line employee assistance program. We know that life happens.

· Odyssey Leadership Development Programs

· Employee newsletter. We are one big family, and we care about what’s going on.

· Management retreats

· Awesome benefits such as health insurance, dental insurance, vacation time, resort discounts, 401K, and more (for eligible employees).

· Regular interactive performance reviews. We know that feedback matters.

· Top 200 Workplace Minnesota 2022 & 2023!

Guided by our Values and the HEART philosophy: We will, each day, brighten the lives of our Guests and enrich the lives of our Employees.

DEPARTMENT : Resort Services

REPORTS TO: Activities Marina Manager

SUMMARY:

Assist resort guests with all resort activities, including campfires, tubing, and bingo. May assist with all marina activities, including boat preparation, tubing, fishing, and pontoon cruises. Perform outstanding guest service on a daily basis. Maintain interdepartmental lines of communication, and interact on a daily basis with guests and resort staff.

EDUCATION and/or EXPERIENCE:

• CPR, First Aid, and Boating/Water Safety certification preferred.

ESSENTIAL DUTIES:

• Ensure the safety, comfort, and enjoyment of all guests.
• Implement activities schedule.
• Assists guests with registering for activities through Maestro and POS software.
• Staff activities office.
• Ensures both adult and children guest’s satisfaction by meeting or exceeding expectations.
• Ensure safety, comfort, and enjoyment of all resort and marina activities.
• Make sure relevant paperwork is completed and turned in along with daily drop if any.
• Foster positive working relationships and communication with all departments.
• Assists in marina and event services as needed.
• Any and all other duties as assigned.

Requirements:

EXPECTATIONS:

The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. Ruttger’s further expects every employee to exhibit stellar guest service and a regular attendance record.

REQUIREMENTS:

• Must be able to pass Ruttger’s background check;
• Valid Driver’s License.
• Stand; walk; sit; kneel; lift; push; pull; reach with arms and hands; move objects weighing up to forty (40) pounds.