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SalaryCompany Overview:
Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca, New York and Cayuga Health has to offer!
Position Overview:
The Department Lead performs a variety of leadership support within the Accounts Receivables department which includes monitoring staff performance, assisting staff with complex issues, daily monitoring of receivables and posting activities.
What you'll do:
- Support staff members with questions & problem resolution in a timely manner.
- Monitor staff members' performance and alerting management of training needs.
- Monitor for efficiency & accuracy in daily workflow.
- Maintain daily balancing of patient & insurance receipts.
- Ensure daily posting of patient & insurance receipts.
- Support and serve as back up to key positions within the department
- Assist in training & implementation of new workflows & KPIs.
- Proactively monitor for critical trends and communicate them with department manager.
- Assist with monthly interdepartmental reconciliation.
- Present on-site 2-3 days a week.
- Process refunds and post payments as needed.
- One year of cash accounting lead experience.
- Other projects & duties that may be assigned.
This position requires excellent leadership, customer service skills, both internal and external, strong organizational skills, strong written, oral and interpersonal communication skills combined with the ability to multitask, typing/keyboarding skills, Excel spreadsheet, basic math skills, and basic insurance, Explanation of Benefits and patient account knowledge.
Minimum Qualifications:
- Educational Requirements: High School Diploma plus two years clerical experience required.
- Physical Requirements: Lifting up to 50 pounds, standing or sitting for extended periods of time, as well as repetitive use of hands and fingers.
At this time Cayuga Health System will not sponsor a new applicant for employment authorization for this position.
If you are interested in applying for this position and you require an accommodation, please contact Cayuga Health System at hr@cayugamed.org
Cayuga Health System Commitment to Diversity, Equity & Inclusion
Cayuga Health System commits to treating all people with dignity so that everyone who comes to us is safe, cared for, and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people. We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access, equitable care, and good health outcomes.
Cayuga Health is dedicated to our vision for diversity, equity, and inclusion. As we strive towards our vision, we welcome the opportunity to work alongside a diverse range of employees.
