Accounts Receivable Manager

Job Title: Accounts Receivable Manager

Location: Dayton, OH

Salary Range: $80-$100k DOE

Overview:

The Accounts Receivable Manager oversees the collections activities for 13+ entities, both within the United States and internationally, including future acquisitions. The role involves managing a team, overseeing non-integrated entity collection efforts, monitoring Accounts Receivable, coordinating client communication for overdue payments, and addressing complex issues as needed.

Responsibilities:

Essential Functions:

People Management (Primary Focus): Supervise, manage, and motivate team members daily, fostering a goal-oriented and supportive environment. Create an inspiring team culture with open communication. Utilize expertise to ensure smooth team operations and effective collaboration. Plan and schedule workloads, ensuring the team is appropriately sized and skilled. Conduct interviews, hire team members, and address feedback or conflicts. Provide ongoing training and coaching. Manage all people-related responsibilities, partnering with Human Resources for strategic duties.

Key Responsibilities:

• Enhance collections processes for greater efficiency.
• Establish and maintain company standard aging targets.
• Act as the lead point of contact for Collections in the monthly firm-wide process.
• Allocate tasks to the collections team in alignment with accounting department objectives.
• Ensure timely payment collection.
• Collaborate with accounting staff to resolve unapplied payments.
• Address invoicing issues in collaboration with project accountants during collections.
• Understand client specifics by working with project accountants and project managers.
• Liaise with other departments and entities as necessary.
• Maintain regular communication with Project Accountants, Project Managers, Sector Leaders, and non-integrated entities.
• Handle customer escalations from the collections team.
• Escalate uncollectable debts to legal.
• Locate client and partner contact details using online tools; update information in AEG 365.
• Maintain records of interactions and payments in AEG 365’s Collections Module.
• Work with Accounting and Project Financial Support Team Leaders to maintain a strong financial support group.
• Stay up to date with any AEG/ERP testing and training required for managing Collections processes and procedures.
• Sustain and enhance a trust-built culture to retain and motivate top performers, attract new talent, and support continued growth.

Qualifications:

• Bachelor's degree in business, finance, or a related field.
• Minimum of 10 years of related experience.
• Preference for experience in client collections.
• Proficiency in Microsoft Office suite.
• Effective communication skills for internal and external stakeholders.
• Ability to work well with all management levels, clients, and employees.
• Strong customer service, conflict resolution, and communication skills.
• Competence in managing multiple priorities in a fast-paced environment.
• Ability to understand complex financial documents.
• Strong organizational skills with attention to detail, accuracy, and follow-through.

Physical Requirements:

• Capability to perform all essential job duties.
• Ability to sit for extended periods and operate standard office equipment.
• Occasional need to reach, bend, and lift/move items up to 40 pounds.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 10 years

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Work Location: In person