Records payments to cu stomers' accounts and maintains Accounts Receivable records by performing the
following duties.
Essential Duties and Responsibilities
- Responsible for adhering to and applying established "Work Rules."
- Identifies and resolves problems and inconsistencies and suggests appropriate corrective procedures.
- Adjusts errors and complaints.
- Responsible for maintaining an open communication line with employees, customers, and vendors to ensure proper handling of all Accounts Receivable issues that may arise.
- Ensures that any Accounts Receivable discrepancies are handled according to procedure and resolved in a manner according to the terms specified to ensure the company meets or exceeds Federal, State, and Local government laws. ordinances, and regulations in all areas of responsibility.
- Responsible for the continuous improvement in all areas of Accounts Receivable and to maintain the highest standards according to company policy.
- Responsible for maintaining an awareness of developments in the Accounts Receivable field that relates to job responsibilities and integrating them into own practices.
- Interact with customers to resolve outstanding issues.
- Maintain and update client data in internal systems as changes arise.
- Maintain strong customer relationships.
- Ad hoc AR related duties as assigned.
- Ensures safety within the department is always maintained.
- Interacts with other employees in a polite, courteous, and productive manner.
- Responsible for maintaining a neat, clean, and orderly work area.
- Prepares daily cash deposits and fills out cash control sheet daily.
- Enters finalized cash receipts and updates Accounts Receivable ledger by customer.
- Obtains and mails invoice copies for customers, as requested.
- Processes daily credit card deposits.
- Files check stubs and bank receipts.
- Research and processes customer claims of invoice payment.
- Research and processes chargeback, returns, and bad checks.
- Answers Accounts Receivable phone inquiries and follows up.
- Calls and/or mails correspondence to customers as necessary to update accounts
- Assists with related special projects, as required.
- Any other duties of a similar or lesser nature as required.
- Make outbound calls to collect past-due balances.
- Respond to customers' emails in a timely and professional manner
Job Type: Full-time
Experience level:
- 1 year
Schedule:
- Monday to Friday
Ability to Relocate:
- Rosenberg, TX 77471: Relocate before starting work (Required)
Work Location: In person