Accounts Receivable Associate

Fairchild Equipment is seeking a stable, hard-working, dependable and motivated Accounts Receivable Associate for a full-time position in Green Bay, WI. This position requires you to review, reconcile, and make collections inquiries on customers' past due accounts and process customer cash payments on a day-to-day basis in order to reduce Accounts Receivable delinquency. All this will be done while keeping customers, leadership and co-workers informed at all times. The ideal candidate will have strong verbal, written and interpersonal communication. Fairchild Equipment prides itself on its Core Values and promoting its employees' growth within the company and welcomes the individual who shares those values.
Family Values - Healthy work/life balance promoting a winning and pleasant work environment. Follow the Golden Rule.
Safety Always - We are committed to safety at all times and in all places.
Customers for Life - Excellence in customer Service. If we don't deliver, let us know, and we WILL fix it!
Employer of Choice - Happy and productive employees who outwork the competition.
Active in our Communities - Outstanding citizens in the market we serve.
DUTIES AND RESPONSIBILITIES:
Process customer payments and refunds on a timely basis.
Resolves client-billing problems and rescues Accounts Receivable delinquency, applying good customer service in a timely manner.
Analyze and reconcile customer account activity for collections efforts.
Review and resolve customer invoice and payment issues.
Develop effective repayment plans for customers.
Research and implement effective collection techniques.
Prepare monthly reconciliations.
Maintain customer accounts and business forms.
Keep accurate records and reporting on collection activity.
Recommend best method of collections on delinquent accounts in collaboration with Fairchild's CFO and Collection Associates.
Ability to review credit applications and complete credit investigation to grant credit and establish credit limits.
Determine proper time to place accounts on credit hold in collaboration with Fairchild's CFO.
Negotiate with customers and develop plans for payment and dispute resolution.
Provide timely follow-up on payment arrangements.
Respond to customer account queries in a timely and professional manner.
Work with internal groups to meet Accounts Receivable goals.
QUALIFICATIONS/REQUIREMENTS:
Bachelor's Degree or Associate Degree in Accounting, Finance or related field is preferred.
2+ years of full-cycle Accounts Receivable or related experience is required.
1+ year of credit analysis experience.
Ability to organize, multi-task, and meet deadlines.
Excellent customer service and negotiation skills.
Experience with account reconciliation.
Proficient with Microsoft Excel.
Strong communication, problem solving, and analytical skills required.
Excellent multi-tasking and attention to detail with an eye for accuracy.
Adapt and work in a fast pace environment.
PHYISCAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Frequent physical activity of the position:
Stooping- bending body downward and forward by bending spine at the waist.
Kneeling- bending legs at knee to come to a rest on knee or knees.
Crouching- bending the body downward and forward by bending leg and spine.
Crawling- moving about on hands and knees or hands and feet.
Reaching- extending hand(s) and arm(s) in any direction.
Standing- remaining upright on the feet, particularly for sustained periods of time.
Walking- moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Pushing- using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling- Using upper extremities to exert force in order to draw, drag, haul or tug objects in sustained motion.
Lifting- raising objects from a lower to a higher position or moving objects horizontally form position-to-position.
Fingering- Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole and or arm as in handling.
Grasping- applying pressure to an object with fingers and palm.
Talking- Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Hearing- Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication.
Climbing- ascending or descending.
Occasional Physical Activity of the position:
Balancing- maintaining body equilibrium.
Fingering- perceiving attributes of objects by touching with skin, particularly that of fingertips.
The visual acuity requirements:
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
The conditions the worker will be submitted to in this position:
The worker is subject environmental conditions: Activities occur inside.
The worker is occasionally required to function in narrow aisles or passageways.
Behaviors
Team Player- Works well as a member of a group.
Enthusiastic- Shows intense and eager enjoyment and interest.
Detail-oriented- Capable of carrying out a given task with all details necessary to get the task done well.
Dedicated- Devoted to a task or a purpose with loyalty or integrity.
Motivations
Work-Life Balance- Inspired to perform well by having ample time to pursue work and interests outside of work.
Ability to Make an Impact- Inspired to perform well by the ability to contribute to the success of a project or the organization.
Self-Starter - Inspired to perform without outside help.
To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest! Fairchild Equipment, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Apply now!
Experience
Required
1 year(s): Credit Analysis Experience
2 year(s): Full-cycle AR or related experience
Education
Required
Bachelors or better