Accounts Receivable Assistant

WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY: The Accounts Receivable Assistant supports customer accounts to ensure accurate aging balances and enable timely collection.

ESSENTIALCOMPETENCIES AND RESPONSIBILITIES:

• Personally exhibits, recruits and coaches associate consistent with Core Behaviors
• Responsible for promoting culture of safety
• Review and resolve internal A/R helpdesk tickets; RMA confirmations, credit and rebills, new ship-to set up, etc.
• Submit and review customer invoices through 3rd party web portals.
• Prepare and validate timely consolidated invoices.
• Resolve incoming customer inquiries through the AR email inbox.
• Answer incoming customer calls received in the A/R phone queue.
• Perform other duties as assigned.
• Perform all work in accordance with ISO processes and procedures
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QUALIFICATIONS:

• Strong attention to detail
• Proficient time management and organizational skills
• Ability to work independently
• Excellent oral and written communication skills
• Knowledgeable in MS Office
• Experience in Prophet 21 desirable
• Proven customer service skills

SUPERVISORY RESPONSIBILITIES:

• No direct supervisory responsibility.

EDUCATION and/or EXPERIENCE:

• High School Diploma required
• 2 to 4 years Accounts Receivable or general accounting experience preferred

REASONING ABILITY:

• Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist.

CERTIFICATES, LICENSES, REGISTRATIONS:

• None required

WORK ENVIRONMENT:

• Employee is regularly required to speak and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employee is required to use computer and other equipment.
• Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.

PPE REQUIRED:

• Wrist rests for keyboard and mouse pad.

BENEFITS:

• Health Insurance BCBS of OK HDHP
• HSA with Employer match (must meet criteria)
• Dental and Vision Insurance
• 401K Plan and Company Match
• FSA (Full FSA, Limited FSA, and Dependent FSA)
• Company paid Long Term and Short-Term Disability
• Company paid basic Life Insurance and AD&D/
• Supplemental life and AD&D/Dependent life
• Ancillary Critical Illness Insurance (Wellness Rider Included)
• Ancillary Accident Insurance (Wellness Rider Included)
• Ancillary Hospital Indemnity
• Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
• Paid Time Off
• Holiday Paid Time Off
• Gym Reimbursement
• Quarterly Wellness challenge with a chance to will money or prizes
• Tuition Reimbursement – after 1 year of employment

*BlackHawk Industrial is an Equal Opportunity Employer