Job Purpose
Process and analyze Accounts Receivable transactions for multiple business units while fostering positive relationships with customers.
Essential Functions
- Review sales order, purchase order, and bill of lading for pricing and quantity
- Create invoices and send to customers
- Monitor shared email boxes and address customer account inquiries in a timely manner; escalate inquiries to other team members as needed
- Foster professional relationships with customer organizations
- Monitor customer aging reporting, assist with customer account aging reconciliation, and follow up with customers on past due accounts
- Follow escalation process for overdue invoices
- Assist with other accounting initiatives and duties as needed
- Comply with all food safety requirements, training, policies, and procedures
- Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
- High school diploma/equivalent or 2-yr. accounting associate degree with 2 years Accounts Payable and/or Accounts Receivable experience required or bachelor's degree in accounting or finance with experience optional
- Prior experience in a multi-factory or multi-division company preferred
- Proficient with Microsoft Office applications (Excel and Word)
- ERP experience, preferably with Microsoft Dynamics Navision, Great Plains, or SAP
- Process-driven with the ability to demonstrate excellent customer service skills
- Able to take initiative including a strong desire to suggest process improvements
- Critical thinker with excellent problem-solving skills and the ability to understand general ledger account coding
- Self-motivated, goal oriented, quality driven, and capable of working independently with minimal supervision
- Highly organized with the ability to manage multiple tasks and meet deadlines in a high-volume, fast-paced environment
- Solid work ethic demonstrating strict attention to detail and a high degree of accuracy
- Clear and effective verbal and written communication skills
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