Accounting Customer Service Accountant

Summary
The University of Michigan Shared Services Center (U-M SSC) is a Customer Service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.
The Accounting Customer Service (ACS) Accountant reports to the Accounting Supervisor within the ACS team, they collaborate with fellow Accountants and Associates. Each Accountant processes a variety of accounting transactions requested by internal customers in addition to completing monthly responsibilities as assigned. These responsibilities are expected to be delivered with excellent Customer Service with accuracy and quality.
Work Location:
Work is 95% remote. Please note that occasional on-site presence may be required. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.
Please Note:

• 1 year Term-Limited
• Salaries for eligible current internal applicants will be considered
• Visa sponsorship is not available for this position

Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Seven paid holidays and four paid season days.
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

• Journal Entry processing
• Analyze financial transactions for accuracy
• Use Business Objects (reports database) and PeopleSoft query in daily work
• Use Microsoft Suite in daily work
  • Emphasis in Excel
    • Will maintain complex spreadsheets
    • Will perform complex functions
• Provide exceptional Customer Service to the university's schools, colleges, and units
  • Via TeamDynamix (TDx) ticketing system, Telephone, and email
• Close the Accounts Payable and General Ledgers at month and year end
• Chartfield structure/tree maintenance
  • Department, Project/Grant, Shortcode
• Account Reconciliations
• Internal Review
• Financial Memo preparation
• Cash Advance Approvals
• Provide accounting guidance to the university community
• Embrace LEAN principles to support a continuous improvement culture
  • Recommend and implement process improvements

Required Qualifications*

• Bachelor's degree in Business Administration with a major in Accounting
• 1+ years experience providing Customer Service
• 1+ years experience with business software tools

Additional Information
The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu .
At the Shared Services Center we want to employ a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
243453
Working Title
Accounting Customer Service Accountant
Job Title
Accountant Intermediate
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Shared Services Ctr
Department
Shared Services Center - FIN
Posting Begin/End Date
12/20/2023 - 1/02/2024
Salary
$57,900.00 -
Career Interest
Finance