AddressJOB DESCRIPTION
BUSINESSANALYST C
POLICE DEPARTMENT
Human Resources Department
700 Town Center Drive, Suite 200
Newport News, VA 23606
NEWPORT NEWS, VA Phone: (757) 926-1800
CITY OF OPPORTUNITYFax: (757) 926-1825
GENERAL STATEMENT OF RESPONSIBILITIES
Under limited supervision, this position is responsible for the Records Management and Jail
Management System. Reports to the Business Project Manager B.
ESSENTIAL JOB FUNCTIONS
Provide system administration to include setting up new users, maintaining user and security
records, managing and administrating access; coordinates and performs system upgrades; develops
and produces standard and customized management reports.
Manages and coordinates interfaces and access for City departments and external agencies; develops
and maintains standard operating procedures for records management operations to include
compliance with applicable state and federal laws and regulations.
Assists with the development, implementation, and maintenance of a comprehensive departmental
information system; analyzes and designs business processes and solutions; and validates imported
data.
Serves as the technical professional by assisting vendors, employees, and outside agencies with a
resolution to issues; and provides technical coordination, guidance and recommendations as
required.
Responsible for providing system documentation to department end users in accordance with
installation standards including system, operator and user manuals; and schedules and coordinates
user training.
Performs other duties as assigned.
PERFORMANCE STANDARD
Employees at all levels are expected toeffectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values. Employees are also
expected to lead by example and demonstrate the highest level of ethics.
REQUIRED KNOWLEDGE
- Project Management – Knowledge of planning, organizing and managing resources to bring about
the successful completion of specific project goals and objectives.
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- Information Technology – Knowledge of computer systems and business applications.
and programming. Knowledge of multiple computer languages and software applications.
- Critical Thinking – Using logic and reasoning to understand, analyze, and evaluate complex
situations and research information to identify the strengths and weaknesses of alternative
solutions, conclusions or approaches.
- Interpersonal Relationships – Develops and maintains cooperative and professional relationships
and organizations.
- Judgment and Decision Making — Evaluating the best method of research and then exercising
relative costs and benefits of potential actions to choose the most appropriate one.
REQUIRED ABILITIES
• Communication – Ability to communicate complex and technical ideas and proposals effectively
so others will understand to include preparation of reports, schedules, and documentation.
Ability to listen and understand information and ideas presented verbally and in writing.
- Time Management– Ability to establish and implement effective administrative programs and
completion of work in accordance with sound time-management methodology.
EDUCATION AND EXPERIENCE
Requires a Bachelor’s Degree in Information Technology or a related field and 5-7 years of
progressively responsible experience in project management or coordination, business or systems
analysis or a related field or an equivalent combination of education and experience.
ADDITIONAL REQUIREMENTS
Requires a comprehensive background investigation to include a local, state and federal criminal
history check; sex offender registry and credit check.
A valid driver’s license with an acceptable driving record.
PHYSICAL REQUIREMENTS
- Requires the ability to exert light physical effort in sedentary to light work.
- Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10
- Tasks may involve extended periods of time at keyboard or work station.
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SENSORY REQUIREMENTS
- Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
- Some tasks require the ability to communicate orally.
ENVIRONMENTAL EXPOSURES
Essential functions are regularly performed without exposure to adverse environmental conditions.
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