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Form of work
SalaryThe Account Services Representative is primarily responsible for preserving the Credit Union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.
Essential Functions and Responsibilities:
- Provides professional, timely, and accurate service to all members.
- Contacts delinquent accounts/overdrawn accounts by phone and mail; takes appropriate action to bring current
- Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful
- Maintains accurate files and reports on all collections activity
- Process GAP, Credit Life, and Credit Disability Claims
- Insurance Servicing, Credit Bureau Disputes, Outstanding Titles and Deeds
- Testifies at legal proceeding as required
- Informs management of trends in loan underwriting contributing to delinquent/charged-off loans; maximize recoveries
Experience:
One to three years of similar or related experience preferred
Education:
A high school education or GED
Job Type: Full-time
Pay: $14.50 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Office
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Macon, GA 31204: Relocate before starting work (Required)
Work Location: In person
