Account Manager

We are growing!!!!! Opportunities available now due to promotions and growth.

Great work environment, competitive wages, excellent benefits packages, and SIGN-ON BONUS!!!

Apply now: STEEL WAREHOUSE - Family-owned and operated for 75 years!!!

Responsibilities:

• Maintaining, growing, and servicing existing and new accounts
• Identify new account opportunities.
• Ensure high quality customer service to all customers.
• Execute on-time delivery according to customer expectations, inform customers of delivery setbacks and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims.
• Develop individual quotes and contract pricing, expediting orders with short lead times or unusual requirements.
• Respond to customer inquiries.
• Manage customer contracts to ensure inventory and purchases are correct.
• Ensure all customer material is shipped accurately and on time.
• Manage reports to make sure everything is on order for customer accounts.
• Check purchase orders against orders in the system to ensure they are correct.
• Monitor ready to ship material to ensure customers are taking per their forecast.
• Proactively identifying customer needs and advising customers of potential issues
• Work with Outside Managers and the Plant to develop marketing plan and strategies.

Requirements:

• Detailed orientated.
• High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills.
• Working knowledge with Microsoft Suite, most notably Excel and Office.
• Ability to understand written and oral instructions.
• Excellent communication skills and cheerful outlook
• Strong customer service and sales aptitude.
• Ability to work in a team environment while managing individual goals and objectives partnered with the ability to work effectively in a diverse community required.
• Ability to multitask and prioritize tasks.
• Ability to work from home if needed.
• Self-starter

Knowledge that is helpful

• Business, finance, or marketing experience
• Logistics experience
• Ability to read orthographic prints.
• Prior Sales and/or account management experience
• Steel experience

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person