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Form of workPosition Summary
The Corporate PartnershipsAccount Manager is the face of Life Time to our 1,700+ active corporate partners. They work with our clients to understand company dynamics and communication strategies to effectively implement new programs. They build and maintain relationships with these clients throughout the year by effectively and quickly handling customer service issues. They partner with the business development team to grow revenue by renewing programs annually and assessing program fees.
Job Duties and Responsibilities
- Serves as the face of Life Time for all corporate clients
- Handles multiple client set-ups at any given time
- Presents program solutions to key account executives
- Oversees the staffing of Life Time services and launch events that are conducted on-site
- Provides solutions and customer service on any accounting or invoicing issues that arise
- Serves as the liaison between client, sales, and operations to ensure that programs are deployed successfully
- Renews expired contracts with new terms and fees
- Helps to generate corporate leads in regions where the BDM is at capacity
Position Requirements
- Some College in a related field
- 3 to 4 years of experience in a sales or customer service role
- Skilled at customer service and a proficient communicator
- Sales and detail oriented
- Experience with Microsoft Office
Preferred Requirements
- Acts as a Team player
- Shows drive and motivation in the workplace
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
