Address
Form of work
SalaryDescription
HealthComp is looking for an Account Management Coordinatorto support the onboarding and ongoing process for new clients and provide exceptional ongoing service to ensure client satisfaction and retention. This is a great opportunity for someone with a background in HR, Employee Benefits, and/or Health Insurance with a proactive approach and customer focused personality who is looking to advance their career with a rapidly growing organization!
Key Responsibilities
- Be a subject matter expert in all HealthComp products that are offered to clients, including internal processes and regulatory impacts
- Work collaboratively across business functions to ensure customer needs are met
- Follow through to resolution any outstanding items
- Monitors on an ongoing basis internal performance to ensure clients needs are being met
- Maintain accurate client records
- Research, access and escalate to appropriate internal expert for client issue resolution
- Work in collaboration with HealthComp’s analytic team to analyze trends in data and make benefit recommendations based on trend analysis
- Participate in client meetings as appropriate
- Organize and execute open enrollment strategy, health fairs, and employee education meetings as required
- Support Account Mangers with contract renewal process
- Collaborate with management regarding strategies for renewing accounts
- Provide market and competitive information to management to guide strategic decision-making and market positioning
- Understand and communicate regulatory changes and impacts to clients
Skills, Knowledge & Expertise
- 1-3 years of experience in health insurance, employee benefits, human resources, or healthcare industry
- Experience onboarding new clients and providing account-based service is ideal
- Comfortable working with HR Directors and Executives
- Clear written and verbal communication style and strong collaboration skills
Benefits
- Competitive pay with opportunity for career advancement
- Paid time off policy to support a healthy work-life environment
- Full offering of health and wellness benefits for you and your family
- Company paid life insurance and disability plan
- 401K plan with company matching
- Employee discounts and wellness program
About HealthComp
HealthComp and Virgin Pulse are now Personify Health. The industry’s first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.
HealthComp is an Equal Opportunity Employer.
HealthComp recruiting correspondence will always come from a talent acquisition representative with an official @healthcomp e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to hiringsecurity@Healthcomp.com.
HealthComp is an Equal Opportunity Employer.
HealthComp recruiting correspondence will always come from a talent acquisition representative with an official @healthcomp e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to hiringsecurity@Healthcomp.com.
