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This primary location for this role is at our headquarters in Lowell, MA, however, there may be times where the employee will be asked to work from another one of our personal lines locations, all within about 20 miles from HQ. After a successful onboarding period, this role is eligible for a three-two hybrid office-home schedule. What You'll Do:
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
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Fred C. Church is seeking a customer-focused and detail-oriented Account Executive to join our Personal Insurance team. This role is a great opportunity to showcase your ability to communicate well and manage a variety of responsibilities. Success is defined by client retention and growth, as well as by delivering services with honesty, integrity and quality.
This primary location for this role is at our headquarters in Lowell, MA, however, there may be times where the employee will be asked to work from another one of our personal lines locations, all within about 20 miles from HQ. After a successful onboarding period, this role is eligible for a three-two hybrid office-home schedule.
- Handle all customer questions with regards to their Personal Insurance
- Manage all billing and coverage inquires
- Conduct annual account reviews at renewal
- Review book of business for growth opportunities by account rounding, adding policy features and asking for referrals for new business
- Follow all agency guidelines for quality customer service and continuously strive to provide the best possible customer experience
- Collaborate with other members of the personal lines department
- Ensure maximum retention by working to provide the best solutions for the client
- Establish an understanding of all carrier websites
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
- Competitive base salary
- Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
- Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
- Company match 401(k) plan – 50% up to 6%!
- Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
- Opportunity to prioritize your mental health with 24/7 access to licensed therapists
- Pet benefits & discounts
- Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners
- Current Personal Lines license, preferred; if not currently licensed, it is required within 3 months of employment
- Strong working knowledge of Word, Excel and Microsoft Outlook
- Experience with a personal lines insurance agency or carrier
- Hands-on knowledge of the MA RMV and their SinglePoint system
- College Degree referred; High School diploma or GED required
- Attributes: Team player, Enthusiastic, Detail-oriented, Customer-first attitude, Compose clear and concise written correspondence, Multi-task throughout the day
AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
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About Fred C. Church
Fred C. Church Insurance, an AssuredPartners agency, is one of the largest firms in the Northeast and one of the top 100 full-service brokerages in the United States. We offer property & casualty and employee benefits solutions, risk management consulting services, and private client asset protection. With over 155 years of industry experience, multiple locations throughout New England and Colorado, and 165 full-time insurance professionals, risk consultants, and claims advocates, we deliver a superior customer experience. Through our hands-on approach, strategically developed to identify, assess, and address risk, we provide personal and business clients of any size and specialty with the advice and guidance they need to make informed decisions about their insurance.
