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Form of workPosition Summary
The Account Executive (AE) sells software business applications and solutions to new and existing customers for public safety, incident, detection, response, remediation, and security management. Generate, develop, and close sales, manage accounts and ensure a maximized sales pipeline. Negotiate pricing and contractual agreements. Has a "hunter" mindset, and is accountable for achieving sales quotas. Track, monitor, and report sales results and marketing trends. Industry areas: corporate.
Essential Duties and Job Responsibilities
- Serve as primary contact for customer accounts within the assigned region or market segment.
- Sell and renew SaaS subscriptions, and upsell opportunities to new and existing customers.
- Handle inbound and make outbound follow-up calls.
- Build and maintain customer relationships and provide exceptional customer service.
- Ensure orders are processed accurately and efficiently.
- Achieve sales quotas, track, monitor, and report sales results and marketing trends on CRM.
- Perform effective online demos to prospects.
- Develop new business opportunities to ensure a sales opportunity pipeline
- Negotiate pricing and contractual agreements to close the sale.
- Perform other duties as assigned.
Requirements
- Bachelor's Degree in marketing, sales, or a relevant field.
- 5-7 years relevant experience in software sales or service, account management or relevant experience.
- Keen understanding of the hospitality market, and industry trends and how it impacts customer business.
- Proven results delivering a wide variety of client solutions.
- Proven ability to take ownership of business, close sales, and achieve sales goals.
- Excellent computer skills and experience with Microsoft Office Suite, sales force, or CRM software, and Saas experience highly preferred.
- Excellent communication (verbal, written, and presentation) and interpersonal skills (positive and collaborative).
- Bilingual in English/Spanish is a plus.
- Effective teamwork and collaboration skills.
- Coachable, self-motivated, and resilient.
- Requires a talented salesperson with a hunter mindset, focused on generating new opportunities, developing the sales pipeline, and closing new business.
- Ability to negotiate pricing and contractual agreements.
- Ability to manage multiple accounts.
Physical Requirements
- Frequent communication with clients, prospects and internal staff. Must be able to exchange accurate information in these situations.
- Travel Required.
AA/EOE/M/F/Disabled/Vet
This company is an affirmative action/equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.
