Academic Records Specialist

Academic Records Specialist - 999735

Fort Lauderdale-Davie, Florida

Full Time with Full Benefits

Non-Exempt

$17.60 per hour/$34,320.00

No

1. Processes class registration and drop/add requests to ensure accuracy of the student record.
2. Manages the workflow regarding student grade changes and assists colleges'/program offices in this effort to ensure the timely processing of student records.
3. Processes bi-weekly enrollment status change reports to ensure proper reporting to the National Student Clearing House.
4. Reviews and enters grade submission and dissertation titles into student database to ensure information is accurate and processed in a timely manner.
5. Reviews internal reports and determines action to be taken; enters data in student database to ensure accuracy of student records.
6. Processes repeated course requests and change of grades reports to ensure compliance with university policy and procedures.
7. Responds to inquiries and resolves problems requiring understanding of work-area policies and procedures to ensure questions are answered and resolved in a timely manner.
8. Assists with pre-commencement activities and commencement ceremonies to ensure that staff provides quality customer service.
9. Responds to inquiries from University Call Center Triage calls.
10. Performs other duties assigned.

1. Good written and verbal skills
2. Excellent customer service skills.
3. Proficient knowledge of MS Office, including Word, Excel, and Outlook; data entry skills; Internet research abilities.
4. Knowledge of office practices and procedures (e.g., filing, answering telephones, and supply/equipment ordering).
5. Ability to enter and verify information with accuracy.
6. Ability to understand and follow oral and written instructions.
7. Ability to maintain confidential information.
8. Good organization and time management skills.
9. Proactive, punctual and reliable.
10. May need to work nights and weekends, if necessary.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
1. Ability to communicate effectively with others.
2. Ability to work cooperatively with colleagues and supervisory staff at all levels.
3. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
4. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards.

Prior to submitting your application:
Ensure your application is accurate and up to date
Complete the entire application
Provide only professional references

Associate's Degree or 60 College credits

One (1) year clerical / administrative experience including coordinating various projects in an office environment.

1. Minimum of three (3) years of clerical / administrative experience including coordinating various projects in an office environment.
2. Prior work experience in an academic setting in the registrar's office or related area in higher education.
3. Experience working in Banner and other NSU software systems.

No

Yes

Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.