ABA Scheduler (Bilingual)

About us

We are professional, agile, innovative and our goal is to provide fair and equal employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. We are a provider of evidence-based ABA services in Los Angeles, San Bernardino, and Riverside Counties. We assist families of children and adolescents diagnosed with Autism and other related neurodiversities overcome behavioral, social, communication and independently living skill deficits..

Our work environment includes:

• Work-from-home days
• Casual work attire
• Relaxed atmosphere
• Regular social events
• Flexible working hours
• On-the-job training
• Safe work environment
• Modern office setting

Responsibilities:

- Greet and welcome patients and visitors in a professional and friendly manner

- Answer phone calls, schedule appointments, and provide information to callers

- Maintain patient records and update medical information as necessary

- Assist with administrative tasks such as filing, faxing, and scanning documents

- Process referrals healthcare providers or specialists

- Handle insurance verification and billing inquiries

- Ensure the reception area is clean, organized, and presentable

Experience:

- Previous experience as a receptionist or in a similar customer service role

- Bilingual proficiency in English and Spanish is required

- Familiarity with ABA or Behavior Analysis is required

- Knowledge of phone systems and office equipment

- Strong communication skills, both verbal and written

- Excellent organizational skills with the ability to multitask

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Please submit your resume highlighting your relevant experience to be considered for this position.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: No less than 20 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work
• Telehealth

People with a criminal record are encouraged to apply

Experience:

• Appointment scheduling: 1 year (Required)
• Front office: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Relocate:

• Rancho Cucamonga, CA 91730: Relocate before starting work (Required)

Work Location: Hybrid remote in Rancho Cucamonga, CA 91730