Aaad Information And Referral Assistant

The First Tennessee Development District Area Agency on Aging & Disability is accepting applications for a part-time Information and Referral Assistant. Duties include Responding to direct inquiries for HCBS or CHOICES program information with pertinent and accurate information which may include detailed information about the application and enrollment progress, program eligibility and enrollment criteria, and benefits. Conduct the initial screening. Provide accurate, consistent, comprehensive information to avoid the need for multiple referrals, screenings, and assessments. Provide comprehensive Information and Referral services on available long term care resources to consumers and professionals. Ability to utilize listening skills, problem solving and Referral techniques to access a broad spectrum of community resources. Ability to communicate effectively, both orally and in writing. Ability to be flexible to address unanticipated situations in a professional manner. Proficiency in usage of personal computers and appropriate software. Knowledge of community resources is required. Proficiency in usage of personal computers and appropriate software. Graduation from an accredited four-year college or university with a major in social work, sociology, psychology, or related field, plus two years related experience. Significant job-related experience may substitute for education requirements. The rate of pay is $20.94 an hour. A job application is available below or at First Tennessee Development District, 3211 North Roan Street, Johnson City, TN. Please submit a resume’ with completed application.

An Equal Opportunity/Affirmative Action Employer.

Job Type: Part-time

Pay: $20.94 per hour

Expected hours: No more than 28 per week

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person