5G Support Development Engineer

Roles and Responsibilities

Providing customer support to our IMS Product customers.

Handling customer tickets/issues for IMS test cases and system issues

Log Analysis, Debugging of issues

Discussions with customers, resolving their issues (Level 1 and Level2 support)

Co-ordination with development, Integration team for product support and releases.

Maintenance, Bug fixing in TTCN-3.

Integration in the lab on R&S systems.

Desired Candidate Profile

Engineering Graduate from top class university/college

Experience of LTE, LTE-Advanced, 5G protocols

Expert knowledge of IMS, SIP, VoLTE, VoWiFi, VoNR. RCS, IR94, TCS, UDP, HTTP

Experience working in TTCN-3.

Extensive experience with log analysis, debugging.

Extensive working with real hardware systems in the lab, preferable R&S, Anritsu, Keysight.

Understanding of RF terminologies e.g. Power level, Spectrum analysis, Signal generations.

3 5 years industrial experience in above profile.

Good communication skill to work