3Rd Shift Loss Prevention Agent

Job Summary

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications:

• Must have 1-2 years of Security experience in a similar industry. 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a full-time, year-round position working at the Hilton Myrtle Beach Resort and the Embassy Suites Myrtle BeachSchedule will be 3rd Shift/overnight working from 11:00 PM to 7:00 AM, with holidays and weekends required. $1.00 Shift differential 12:00 AM to 7:00 AM. Benefits include PTO, health benefits, free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
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