2Nd Shift Supervisor

Essential Duties and Responsibilities: other duties may be assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Supervise and lead a team of 30 to 50 warehouse associates.
• Promote, support, and enforce safety programs and procedures, including OSHA, DOT, and HAACP, to maintain a safe working environment for all employees.
• Track key performance indicators (KPIs) and operational metrics to assess performance, identify areas for improvement, and implement corrective actions as needed.
• Drive and support continuous improvement initiatives to enhance operational processes, streamline workflows, and increase overall efficiency.
• Enforce quality control processes to ensure accuracy and compliance with company standards.
• Ensure all equipment necessary for shipping and receiving are accounted for at the start and end of shift. 
• Conduct daily pre-shift headcount against weekly manpower reports. 
• Record and report daily shift attendance and exceptions to Area Manager(s). 
• Ensure warehouse associates have all equipment and supplies necessary to perform their job. 
• Work with other Shift Supervisors to keep warehouse manpower balanced to ensure daily efficient workflow.
• Move between all areas of the warehouse as required or directed to ensure consistent communication across the warehouse.
• Report and monitor machine breakdowns to reduce a delay in production.
• Conduct daily work quality and time on task checks throughout the shift and act as needed to correct exceptions to work quality and time on task goals. 
• Conduct initial warehouse safety incident investigation reports and submit them to the Safety Manager.
• Assign and supervise daily sanitation tasks needed to ensure warehouse sanitation goals. 
• Responsible for warehouse equipment, inventory, startup, flow, load quality, safety, and sanitation.

Competencies: 

To perform the job successfully, an individual should demonstrate the following competencies

• Interpersonal - Maintains confidentiality
• Business Acumen - Understands business implications of decisions.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Adaptability - Manages competing demands.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Generates suggestions for improving work.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures.

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Able to handle sensitive information and maintain a high level of confidentiality
• Excellent attention to detail and ability to follow written and verbal instructions
• Effective oral and written communication skills
• Excellent interpersonal skills
• Demonstrated ability to collaborate with all levels of management
• Proper sense of urgency with all levels of management and employees
• Strong Project Management skills  
• Ability to prioritize tasks and stay organized
• Proficient in Microsoft Suite of products to include Word, Excel, and PowerPoint
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Prioritize tasks and delegate them when appropriate.
• Function well in a fast-paced and, at times, stressful environment.
• Communicate and correspond with co-workers and management effectively.
• Solve practical problems and deal with a variety of variables in situations.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education and Experience: 

Indicate required and preferred education and experience that are job-related and consistent with business necessity

• 2+ years of experience in warehouse operations.
• 2+ years of experience in a supervisor or leadership role.
• 2+ years of college level education in Management or Leadership.
• Equivalent combination of education and experience.
• Distribution industry experience a plus.

Work Environment:

While working in the Distribution Center, the employee is frequently exposed to varying temperatures corresponding with the seasons. If required to work in the freezer, the employee will be regularly exposed to temperatures ranging from 0F to -10F. If required to work in the cooler, the employee will be regularly exposed to temperatures ranging from 33F to 35F. The level of humidity in all areas ranges from very low to very high, depending on the season. 

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. 

• Capable of performing physical labor that requires constant moving and frequent lifting, pushing, pulling, stacking, and carrying items up to 55 lbs. throughout the duration of the shift.
• Capable of reaching, squatting, kneeling, bending, standing, and walking frequently during shift.
• Capable of working in an environment with varying temperatures, as low as -10F.
• Must be able to pass pre-employment physical and lift test specific to the essential physical requirements of the position.

Supervisory Responsibilities:

• Oversees the daily workflow of the department
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees in accordance with company policies