2nd Shift ERP System Coordinator

As employees of a farmer-owned cooperative, we come to work every day trying to honor the tireless effort and care these farming families put in every day, all day, 365 days a year. Our farmer-owners tend to think in generations, with some of our farms being run by the same families for over a century. We carry this approach into our business, knowing that each and every one of us makes a difference in allowing these generational traditions to continue, taking pride in knowing that we nourish our friends, neighbors, nation, and even the world with healthy and delicious dairy products.  Our product offerings include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, Italian cheese, and ice cream mix marketed under the Upstate Farms®, Bison®, Milk for Life®, and Intense Milk® brands. 

We currently have an opening for (1) 2nd Shift ERP Systems Specialist. Working within the limits of authority and within company policies and procedures, The ERP Systems Specialist position will be primarily responsible for engaging in new system implementations and supporting day-to-day tasks related to ERP systems by acting as a liaison between the Technology team and our business users.

The statements included in this Position Description reflect, in general, the duties and responsibilities of this position and are not to be interpreted as being all-inclusive.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Consult with business users to identify wants, needs, and/or issues, and help deliver technology solutions that meet those needs.
• Provide process and technical leadership assistance in streamlining business processes to users on 2nd Shift.
• Collaborate with the Application Services ERP team to document design specifications and functional requirements.
• Primary individual to close jobs as they complete on the line in real time.
• Provide operational support such as, troubleshooting end-user issues, Closing/Changing jobs as business needs change, and perform ongoing support for 2nd Shift.
• Develop a working knowledge of ERP system for all departments (Processing, Production, Warehouse, Cooler, Quality, etc…)
• Create, maintain, and deliver end-user training on any new or added functionality in the system along with normal system operation training.
• Other duties as required.

EDUCATION:

• High School Diploma Required
• Bachelor’s Degree in Business, Computer, Mathematics, or Engineering Preferred

EXPERIENCE:

• 2-5 years of business implementation of ERP system preferred.
• Experience working in the technology, software, or SaaS industries.
• Experience with collection and documentation requirements for ERP systems.
• Working knowledge of reconciliations between system inventory vs actual inventory
• Working knowledge of a Dairy Manufacturing Plant Environment

SKILLS and ABILITIES:

• Excellent Computer Skills including but not limited to MS Word, Excel, Outlook, Aptean Ross, etc
• Ability to organize, analyze, interpret, evaluate problems, and provide solutions with the right sense of urgency.
• Exceptional communication skills, both written and verbal at all levels within the organization
• Ability to focus on overall business success and find opportunities within Plant Operations and the business to improve performance and efficiency.

Pay: $64,800k-$87,500k/yr.

*The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.