Address
Form of work
Salary
Design Development Program (DDP) – Full Time Analyst
About us!
Start your career by joining our User Experience Design teams (UX/UI Design & UX Research) to learn, grow, and contribute to JPMorgan Chase & Co.’s portfolio of work. You will be mentored by UX design practitioners to create dynamic visual solutions, research the needs of our users, and drive design thinking on matters that add value to our business and have real-life impact on our customers.
Our Design Development Program (DDP) is a 2-year Full Time program centered around supporting new UX talent by providing a welcoming and diverse environment to learn and grow in the financial technology space. You will contribute to meaningful projects, develop your business acumen, and make fulfilling connections with our team members. The Design Development Program is aimed at creating a pipeline of talent to fill associate-level roles upon completion of the program.
JPMorgan Chase & Co. (NYSE: JPM) is a leading financial services firm with operations worldwide. With over 55,000 technologists globally and an annual tech spend of $15 billion, JPMorgan Chase is dedicated to innovating and improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S., and many of the world’s most prominent corporate, institutional and government clients globally.
What to expect by joining the program?
JPMorgan Chase is looking for highly motivated User Experience Designers and User Experience Researchers who will be part of multi-disciplinary teams committed to designing the future of banking through researching and designing useful, usable, and desirable products for our customers, clients and employees.
Our DDP Analysts will focus on ideation, interaction design, prototyping, and delivery of final designs. They also find opportunities to participate throughout user-centered design processes and should have a desire to continually broaden and improve their skills.
Joining our Design Development Program means you will be provided:
- Start the full-time program alongside a cohort of peers on July 15th, 2024 with induction training that teaches you about our businesses, builds on your knowledge of Design Development methodologies, and sharpens your professional and technical skills.
- Receive dedicated support for 2 years from an aligned program management team focused on your continued success and career advancement
- The opportunity to dive head-first into creating innovative solutions that make a difference for our customers, clients, and employees.
- The ability to work and share ideas, information and innovation with our extensive team of UX professionals.
- Development through training, mentorship and access to senior leaders.
Design Development Program Placements:
- Experience Designers conceptualize, structure, and detail our offerings (services, products, and features) within the context of a broader user journey.
- Experience Researchers develop plans and conducts research to identify the wants, needs, and abilities of customers and end users, and translate those insights into recommendations for everything from experience strategies to detailed product design.
Program Locations
- New York Metro
What You’ll Do
- Design and re-design product experiences under the guidance and direction of Experience Leads
- In partnership with UX Researchers and Lead Designers, participate in user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users
- Ideation and prototyping to explore different options, landing on elegant, and even unexpected, solutions that satisfy requirements
- Diagram the interactivity of the product, including user flows and wireframes
- Detail design, built upon our Design System, that brings our solutions to life
- Begin incorporating Accessibility and Inclusive Design practices
- Present work, and articulate design decisions, to Design Leads and your specific Product Team
About You!
Required Qualifications we are looking for include:
- Digital Portfolio demonstrating the ability to think from the perspective of the user, including the ability to communicate the following stages for Experience Design, Experience Research: Problem, Ideation, Testing, Solution, Impact and Reflection
This opportunity is not for individuals currently enrolled in a full-time college or university program. If you are a current student, please visit jpmorganchase.com/careers to find internships and other full-time opportunities.
Key skills and qualifications we are looking for include:
- 0-2 years of UX experience from various backgrounds.
- We are seeking those who have obtained their foundational technology background in non-traditional ways including, but not limited to, technology bootcamps, workforce Development Programs and community colleges with completion dates between January 2022- January 2024.
- Follow through on commitments, executing quality work within expected time frames
- Awareness of, and some experience with, user-centered design approaches
- Demonstrated proficiency in Interaction Design, as well as Visual/UI Design or Information Architecture
- Exposure to user-centered design practices
- Early development in adjacent skills such as User Research, UX Writing, and Prototyping
- Developing understanding of Accessibility Guidelines and Inclusive Design practices.
- Foundational communication and presentation skills, including articulating the rationale behind design decisions.
To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical
ABOUT USJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
