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SalaryJOB SUMMARY
This position is responsible for technical duties in the maintenance of department records. Job duties consist of related technical duties. Successful performance contributes to the efficiency and effectiveness of those operations. FLSA status is Non-Exempt.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or logical assignments for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions in this classification, but are determined by the normal requirements for this particular position.
UCR REPORTING DUTIES (50%)
Reads and assigns UCR codes to Incident Offense (I/O) and Arrest reports.
Performs data entry to submit reports to the State of Alabama.
RECORDS MANAGEMENT SUPPORT DUTIES (30%)
Uploads accident reports.
Researches and gathers I/O and Arrest reports for subpoenas for cases going to Municipal Court; faxes reports to other police agencies, attorneys, court systems, DHR, and the Board of Pardons and Parole.
Enters Private Property Accident reports.
Verifies warrants transmitted to Municipal Court.
Updates cases in workflow based on supplements from investigators; resubmits cases based on new information.
Generates reports on warrants services.
CUSTOMER SERVICE DUTIES (10%)
Answers telephone and greets visitors; provides information and assistance.
Receives payments for accident reports, sex offender registries, and other items.
Forwards accident reports to insurance companies and attorneys.
OTHER RELATED DUTIES (10%)
Assist with maintenance of office supply inventory.
Assists with special events as requested.
Performs other duties as needed or assigned.
MINIMUM QUALIFICATIONS
High School Diploma/GED.
One (1) year of experience in data entry, preferably in a municipal government.
MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS
The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification but are determined by the normal requirements for the particular position. The following list was developed through job analysis; however, it is not exhaustive and other duties may be required and assigned.
Job duties are typically performed while sitting at a desk or table. Employees occasionally lift light objects and must distinguish between shades of color.
Job duties are typically performed in an office.
Job duties require the ability to deal with and relate to people beyond giving and receiving instructions.
Job duties require the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive the nature of sounds by ear.
Job candidates must be able to adapt to and perform under moderate stress.
Job duties require regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
KNOWLEDGE, SKILLS, AND ABILITIES:
City of Prattville employees are required to obtain knowledge of the City of Prattville Policies and Procedures, and knowledge of their specific department rules, policies, and procedures. This job description does not necessarily include all the duties which may be required of individual employees in the classification. Job descriptions may be revised as needed.
Knowledge of department and city policies and procedures, and relevant federal, state, and local laws and regulations.
Knowledge of records management principles.
Knowledge of modern office practices and procedures.
Knowledge of file management principles.
Knowledge of customer service principles and practices.
Knowledge of record retention guidelines.
Knowledge of open records laws.
Knowledge of computers and job-related software programs.
Skill in planning, organizing, analyzing, decision making, and problem-solving.
Skill in the provision of customer services.
Skill in the analysis of data and the preparation of reports.
Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
Skill in oral and written communication.
SUPPLEMENTAL INFORMATION:
Must provide proof of your legal right to work in the United States.
Must possess and maintain a valid driver's license.
Willing to work overtime.
Willing to cooperate with the workload of the department.
Willing to attend continuing education courses.
Willing to comply with City of Prattville rules and regulations.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
EEOC COMMITMENT:
The City of Prattville is committed to maintaining equal employment opportunity by considering job applicants and employees for hiring and advancement on the basis of job-pertinent individual differences and not on the basis of extraneous factors such as race, color, religion, sex, national origin, physical and mental disability, marital status, sexual orientation, genetics, status as current or former uniformed service member, or any other classifications protected by law.
