2023-24 Computer Field Technician - Full Time

Position Type:
Technology/Field Technician
Date Posted:
11/17/2023
Location:
Capital Administrative Office
Date Available:
as soon as possible
Closing Date:
12/1/23
District:
Capital School DistrictDescription: Computer Field Technician - Full Time
Terms of Employment: 12 month employee
Reports to: Chief Information Officer
Salary: Current technology salary schedule
Essential Duties and Responsibilities:
The Capital School District is seeking a well-rounded Computer Field Technician. Field Technicians are the primary point of contact for help desk tickets and responsible for troubleshooting/resolving a wide variety of technology issues, including PCs, Smartboards, Printers, Security Cameras, Mobile Devices, and other technology systems. A successful candidate will possess the following experience and skills:

• Experience with installation, maintenance, and troubleshooting of software and hardware on Windows Platforms
• Proficiency with performing routine system installations, setups, maintenance, and configurations
• Experience with current Windows Operating Systems, Microsoft Office, and other Microsoft products.
• Documented experience with troubleshooting and configuring hardware/software (SmartBoards, AV, Security Camera Systems, Mobile Devices, Computer Imaging and other various systems)
• Proficiency with performing routine user system maintenance (new deployments, upgrades/migrations, file management, user management, software and hardware updates, etc.)
• Strong foundation of fundamental network concepts and proven ability to troubleshoot both wireless and wired network connections.
• Provide training to introduce technology to employees
• Experience working collaboratively in teams, as well as completing assignments independently
• Demonstrated ability to prioritize tasks, including independently completing service requests and other responsibilities with minimal supervision
• Strong technical communication abilities including those that involve external entities, such as specialized technical support, and providing simplified communication to employees
• Excellent interpersonal, communication, and organizational skills
• Self-motivated, demonstrates the ability to learn new skills, and excels under pressure
• Works a flexible schedule, including evenings or weekends as needed
• Other duties as determined by District and Departmental needs

Other Qualifications:

• Bachelor degree preferred or equivalent experience with advanced certifications
• Experience in working in an education-related organization desired
• Excellent verbal and written communication skills
• Ability to lift at least 50 lbs to perform common tasks related to the position
• Ability to crawl under desks and equipment and utilize ladders to install, repair, configure, or maintain equipment as needed.
• Ability to use common hand and power tools to install, repair, configure, or maintain equipment as needed.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hand and /or fingers to handle or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to stand, walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Standard Requirements:

• Favorable Criminal Background Check and Child Abuse Registry Check for the candidate who is offered employment
• Tuberculin Test and physical
• Mandatory Direct Deposit of paycheck

Application Procedures
Interested candidates who meet the minimum qualifications may apply by completing an employment application no later than 11:59 PM on the closing date indicated above. A cover letter, resume and three letters of reference, dated within the last year, are required. Please note that incomplete application packages will not be considered.
Applicants needing special accommodations in the application process of the vacancy announcement may contact the Human Resources office at 302-857-4215.
The Capital School District is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, gender (including pregnancy, childbirth and related medical conditions), national origin, citizenship or ancestry, age, disability, marital status, veteran status, genetic information, sexual orientation, or gender identity, against victims of domestic violence, sexual offenses, or stalking, or upon any other categories protected by federal, state, or local law. Inquiries regarding nondiscrimination policies should be directed to the Title IX, District 504 and ADA Coordinators: Capital School District, 198 Commerce Way, Dover DE 19904. Phone (302) 672-1500