Job Description
1st shift payrate: $17.00 per hour
3rd shift Pay Rate: $18.50 per hour (Must be reliable and able to train for 3-4 weeks on 1st shift with the pay rate of $17.00 per hour)
Summary
The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.
Responsibility
- Daily Responsibilities 90%
- Inspect, test, and diagnose servers
- Replace parts as needed
- Conduct and analyze server stress tests
- Document all symptoms, test results, and parts replaced in shop floor tool
- Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
- Provide back up for QC, inspection, and motherboard testing
- Maintain parts consumption
- Other duties as assigned by leadership
- Team building & leadership 10%
- Maintain and nurture positive work environment
- Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
- Follow process for system and parts managements
Other Personal Skills Required
- Know basic server architecture
- Know how to assemble components to make server functional
- Run and understand testing diagnostics
- Understand basic networking architecture
- Understand basic error codes
- Able to trouble shoot common server errors and issues
- Motivated to solve problems
- Interested in constantly learning about servers and networking
Qualifications:
- Needs high school diploma or equivalent.
- Prefer to have 1-year experience in Repair Depot.
- Prefer to have worked in a low production PC type environment.
- Must be able to read and write English.
- Experience of simple or repetitive component replacement such as LCD/HDD for multiple commodities
- Should have working knowledge of different models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer etc.
- Basic computer skills, including Microsoft Office Word, Excel, PowerPoint, etc.
Shift:
- 1st shift- Monday-Friday (weekend if needed) 8:00 AM- 4:30 PM
- 3rd shift- Monday-Friday (Weekend if needed) 11:00 PM- 7:30 AM.
Pay rate:
$17.00 for 1st and $19.00 for 3rd (Please read the pay rate information above)