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SalaryJob Description
We are searching for WeekendTeam Members to join our planet! As a member of our team, you will be responsible for creating a positive member experience by providing a superior & friendly level of customer service to Planet Fitness members, prospective members & guests. Awesome Company Benefits:
Essential Duties & Responsibilities:
Qualifications
Physical Demands
- Paid Personal Time Off
- Medical, Dental and Vision Benefits
- 401k Plan with Employer Match
- Free PF Black Card Membership
- Upbeat, Team-Oriented Environment
- Consistent & Flexible Work Schedule
- Training with Growth Opportunities
Essential Duties & Responsibilities:
- Greet all members & guests to make everyone feel comfortable & welcomed!
- Check members in, conducts tours, sign up new members, log amenities, etc.
- Update member information like addresses, billing information, etc.
- Answer phones and assist callers with a variety of questions
- Respond to member questions or concerns in a timely & professional manner.
- Use Point of Sale systems to process purchases
- Maintain a spot-free facility by helping with cleaning & sanitizing
Qualifications
- Positive & Upbeat attitude!
- Basic computer proficiency with an eye for accuracy.
- Punctuality & reliability is a must.
- Exceptional customer service skills.
- CPR/AED certified (if not, training will be provided by PF)
- Interact in a positive & professional way with everyone, exceeding expectations.
- Must be 18 years of age or older.
- Customer Service background preferred.
Physical Demands
- Continual standing & walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to lift up to 60 lbs.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
