Summa does more than connect people with the world’s top companies; we are an avenue for the exploration of potential, the pushing of boundaries and limits of what you can be.
At Summa, we create performance driven teams. Your skills and prior experience matter, but that’s only a portion of what we consider when matching incoming talent with our customers’ needs and environments.
Job requirements below:
Are you safety- and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we would like you to join our dedicated team as a Customer Service Specialist. Our team has been servicing the community for years. We are a close-knit group that works together to provide the best service to both new and existing customers.
As a Customer Service/Warehouse Specialist, your specific duties will include but are not limited to:
•Receive, count, and verify incoming shipments
•Assist customers who purchase and/or pick up merchandise at the Profit Center
•Process and fill Sales Orders generated at the sales counter
•Stock the warehouse and maintain cleanliness, order and safety
•Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
•Pick materials for orders, assemble and package the materials for shipment/pick up
•Load/unload trucks and operate a forklift safely
•Drive a company truck and operate it safely in compliance with Company rules and applicable laws and regulations
•Unload correct merchandise and place it where the receiving party dictates
All interested applicants must possess:
•High school degree or equivalent
•Be 21 years of age or older
•Possess a proper and valid driver’s license
•Possess a driving record that demonstrates good driving skills
•Pass a DOT physical examination prior to employment and every following two years for as long as you drive a company vehicle
•The ability to learn to safely operate a forklift and other material-handling equipment
•Know of, apply, and practice safety precautions in a warehouse and material handling environment
Our ideal candidate will also:
•Have, or quickly develop, a comprehensive knowledge of product
•Have 1+ years warehouse or material handling experience
•Possess the drive to assist team members with other tasks as required
•Basic computer literacy
•Experience in customer service, counter sales, or contractor sales preferred
•Able to build and maintain a positive working relationship with customers, vendors and co-workers.
The benefits of working with us:
We work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business. We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes:
•Medical, dental, vision, and prescription coverage
•401 (k) and retirement cash account
•Life insurance
•Pre-tax accounts for healthcare and dependent care
•Paid vacation, holidays, and sick time