Warehouse - Customer Service Specialist

Since 1858, Hajoca has been blending the strengths and clout of a large company with freedom and opportunity for employees. The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees, and devotion to Hajoca's proven business principles of "Service, Integrity, Reliability."

Do you thrive on providing a positive customer experience? Are you safety- and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, then Hajoca Corporation would like you to join our dedicated team as a Customer Service Specialist. Our team has been servicing the community for years. We are a close-knit group that works together to provide the best service to both new and existing customers.

As a Customer Service Specialist with Hajoca your specific duties will include but are not limited to:
• Receive, count, and verify incoming shipments
• Assist customers who purchase and/or pick up merchandise at the Profit Center
• Process and fill Sales Orders generated at the sales counter
• Stock the warehouse and maintain cleanliness, order and safety
• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
• Pick materials for orders, assemble and package the materials for shipment/pick up
• Load/unload trucks and operate a forklift safely
• Drive a Hajoca truck and operate it safely in compliance with Company rules and applicable laws and regulations
• Unload correct merchandise and place it where the receiving party dictates

All interested applicants must possess:
• High school degree or equivalent
• Be 21 years of age or older
• Possess a proper and valid driver's license
• Possess a driving record that demonstrates good driving skills
• Pass a DOT physical examination prior to employment and every following two years for as long as you drive a company vehicle
• The ability to learn to safely operate a forklift and other material-handling equipment
• Know of, apply, and practice safety precautions in a warehouse and material handling environment

Our ideal candidate will also:
• Have, or quickly develop, a comprehensive knowledge of product
• Have 1+ years warehouse or material handling experience
• Possess the drive to assist team members with other tasks as required
• Basic computer literacy
• Experience in customer service, counter sales, or contractor sales preferred
• Able to build and maintain a positive working relationship with customers, vendors and co-workers.

The benefits of working with us:
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business. We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes:
• Medical, dental, vision, and prescription coverage
• 401 (k) and retirement cash account
• Life insurance
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a background investigation subject to any federal, state and local laws.

Other details

• Pay Type Hourly
• Travel Required No
• Required Education High School