Warehouse Assistant

JOB DESCRIPTION WAREHOUSE ASSISTANT
DESCRIPTION:
To maintain a clean, safe, and efficient warehouse and to insure timely, accurate deliveries and pickups to customers and suppliers. Ensuring the highest Customer Service standards.
REPORTS TO:
Warehouse Manager
Duties
Warehouse:
Read, understand, and follow warehouse procedures
ENSURE THAT PICKING TICKETS ARE USED IN CHECKING OUT ALL MATERIALS AND TOOLS. ANY MATERIAL OR TOOL LEAVING THE WAREHOUSE WITHOUT A PICKING TICKET, FOR ANY REASON, IS CONSIDERED THEFT.
Prepare and accurately distribute materials to installers.
Unload material from incoming shipments, making note of any damage or shortages on freight bill.
Follow safety procedures in warehouse and forklift operations.
Receive and inspect material.
Keep warehouse in a clean and organized condition.
Maintain outside of the store. This includes the storage and protection of overstocked materials, as well as maintaining the appearance of the outside of the store.
Provide proper service to all customers and employees accurately loading the correct materials.
Do spot Inventory counts as needed.
Receive and document returned materials.
Create remnants and maintain the appearance of the remnant area.
Maintaining forklifts & company vehicles (monthly inspection reports) and reporting any wear or damage to Store Manager.
The first week of the month, inspect all company vehicles using Vehicle Check List and give to Store Manager.
Hang POP posters in showroom.
Any other duties the Warehouse Manager or Store Manager deems necessary.
Clean bathroom weekly
Requirements
Company Core Competencies
These are the competencies and skills that every member of the organization should possess regardless of their position. These are the minimum expectations for all staff and should be considered non-negotiable in both hiring and performance management.
Effective Communications-Gets and gives information, verbally and in writing, to build both internal and external relationships while achieving results.
Listens well to others, without interrupting unnecessarily.
Speaks clearly and persuasively.
Writes clearly.
Solicits and responds appropriately to questions.
Makes effective presentations in both one-on-one and group situations.
Reads, analyzes, and interprets general business periodicals, professional journals, or technical procedures.
Customer Centered-Commits to taking actions that best serve customers and benefit the business. Goes the extra mile to do what it takes to reach and exceed customer expectations.
Assesses customer needs.
Anticipates customer concerns proactively.
Develops creative solutions to customer problems.
Is mindful of the effect of our behavior and decisions on customer satisfaction.
Focus & Drive-Continually seeks opportunities to make improvements and to do what is necessary to help the business reach peak performance. Displays a high level of energy.
Takes initiative to improve performance.
Displays a "Can-do" attitude.
Works to overcome obstacles.
Does whatever it takes to complete the task, while displaying the principles and values of the company.
Follows every project to its completion.
Teamwork & Collaboration-Works cooperatively and collaboratively with others. Acts positively to support the success of the overall Carpet One team.
Is objective and open to others' point of view.
Helps others to succeed.
Encourages individual efforts to succeed.
Accepts feedback from others.
Whenever a request is made from the store team, immediately completes the task.
Ethics-Demonstrates behaviors that reflect a high degree of integrity including upholding the company's values, inspiring the trust of others, treating others with respect. Follows through on commitments, accepts responsibility, and follows policies and procedures.
Inspires the trust of others.
Treats others with respect and consideration.
Follows through on commitments.
Accepts responsibility for own actions.
Follows policies and procedures.
Upholds the values and principles of management
Problem Solving, Planning, Organization, and Follow-up-Uses critical thinking to plan, organize, and solve problems in a logical and systematic manner to accomplish desired result.
Collects and interpret data.
Suggests alternative solutions.
Uses reason even when dealing with emotional topics.
Performs tasks accurately and thoroughly.
Completes tasks correctly and on time.
Prioritizes and plans work activities.
Uses time efficiently.
Follows up on all customer matters.
Job Competencies
Interpersonal skills-Relates to others, listens for understanding, asks questions for clarity, and conducts a conversation with the customer that builds credibility and leads to positive business results.
Develops relationships of mutual trust.
Approaches others in a tactful manner.
Maintains confidentiality.
Keeps emotions under control.
Receives, evaluates, and respond to new ideas.
Maximizes Team Effectiveness-Demonstrates ability to lead teams to achieve business results by selecting the right talent, getting the most out of each team member, leveraging the synergy of people working together, and creating team confidence and enthusiasm.
Builds a strong team by selecting the right talent.
Leverages the service skills of each team member.
Leverages the synergy of people working together.
Creates team confidence and enthusiasm.
Leads by example.
Fosters a team atmosphere.
Keeps team members always informed.
Holds team members accountable for their contribution to the team.
Coaches and Develops Others-Enjoys leadership and excels at working with others in a helpful, purposeful way to increase their competence, confidence, and capability to make significant contributions.
Works to increase the competence and confidence of his/her team members; to inspire and motivate others to perform well.
Demonstrates confidence in self and others.
Objectively observes staff performance.
Assesses statistical data and observations to identify professional strengths and development opportunities.
Provides appropriate reinforcement and recognition for effective skill use.
Uses communication skills to create collaborative conversations when targeting development plans and opportunities.
Identifies ineffective skill use while maintaining and enhancing the associate's self-esteem.
Constructs effective development plans.
Sets and maintains follow-up dates for continuous improvement.
Nice To Haves
Minimum age of 21, Clean Driving Record, Valid License, Experience and knowledge of pulling trailers, knowledge and experience operating forklift
Benefits
insurance available after 90 days of employment, Pay DOE