Address
Form of workJob Description
Hybrid Schedule/Partial Remote: Candidate must be willing to work onsite Tuesday, Wednesday and Thursday of each week in one of the following locations: Purchase, NY; Florham Park, NJ; Conshohocken, PA; Charlotte, NC; New York, NY Other locations considered: Alpharetta, GA; Boston, MA; Chicago, IL; Colorado Springs, CO; Dallas, TX; Jacksonville, IL; Lenexa, KS; Lubbock, TX; Mt Juliet, TN; New Hyde Park, Topeka, KS
ROLE TITLE Virtual Desktop Systems Engineer – Citrix and Azure
ROLE SUMMARY
This position will be responsible for engineering the move from Citrix Virtual Desktops to Azure Virtual Desktops across a global footprint. Working closely with security and application teams, the individual will engineer the move, create the necessary supporting documentation/runbooks and sunset current Citrix environment.
ROLE RESPONSIBILITIES
EDUCATION REQUIREMENTS
ROLE TITLE Virtual Desktop Systems Engineer – Citrix and Azure
ROLE SUMMARY
This position will be responsible for engineering the move from Citrix Virtual Desktops to Azure Virtual Desktops across a global footprint. Working closely with security and application teams, the individual will engineer the move, create the necessary supporting documentation/runbooks and sunset current Citrix environment.
ROLE RESPONSIBILITIES
- Serves as lead engineer for the migration from Citrix to Windows Virtual Desktop, following Sompo International architecture, technical and security standards
- Provide technical support for nay complex issues within Citrix Environment.
- Ensures that End User Computing engineering and support documentation is created and approved
- Provides hyper-care and performance tuning support during the project
- Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the infrastructure
- Engineer and support multiple Windows desktop images
- Package, test and deploy new applications as needed
- Maintain and expand existing Knowledge Base
- Create new and maintain existing support documents to Maintain high standards in quality in the delivery of End User Computing services
- Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance
- Provide last tier support for operations and support teams, including root cause analysis and preventative analysis
- Minimum of 8 years hands on experience working Citrix Virtual Desktops and engineering, designing, developing, and implementing end user computing solutions
- Experience with creating standards and policies, monitoring and upgrading the Citrix environment
- Experience with MCS, FAS and knowledge on SAML
- Experience with publishing the application and Desktops in Citrix Environment
- Experience with troubleshooting complex issues in the Citrix Environment
- Working knowledge on XenApp, XenDesktop, VMWare Hypervisor, Microsoft Azure, Citrix UPM, FsLogix, GPO, Active Directory and PowerShell
- Knowledge on Citrix NetScaler
- Experience developing and testing software packages using Install shield or equivalent
- Skills managing a VDI environment (Azure Virtual Desktop preferred)
- Experience in software development life cycle methodologies and current technology
- Performed migration to Microsoft Azure Virtual Desktop (Citrix, VMware)
- Minimum of 5 years hands on experience working with Azure Virtual Desktops
- industry best practices in order to manage Windows-based projects
- Strong problem solving and root cause analysis skills
- Working knowledge of the ITIL framework
EDUCATION REQUIREMENTS
- B.S. in Computer Science or Engineering
- 5 years’ Experience in System Engineer
