Underwriting Operations Policy And Training Senior Consultant

Job Information

This position will be a member of the team responsible for creating a best in class underwriting and policy issue training program with a forward thinking approach to career development and risk assessment in an evolving work environment. In this role, the Underwriter Sr. will, in conjunction with his/her manager and input from other functional areas, help to drive the development of policies and procedures that allow the underwriting and policy issue team to operate consistently, with a focus on best practices, efficient workflow, and sound risk acceptance.

Content Creation and Training Delivery

• Develops Underwriting and Policy Issue training material. UW and Policy Issue training material will be focused on (but not limited to):
  
  • Providing a thorough understanding of our manual rating approach, including base rates and factors that drive claims cost changes.
  • Understanding of PACS, Vue, DataMart and related core source systems for UW and customer information.
  • Modifying existing contract training aides and guidelines and/or creating new guidelines.
  • Modifying existing medical underwriting training aides and guidelines and/or creating new guidelines.
• Responsible for delivery of in person training modules.

Policy and Procedure Development

• Identifies and leads development and/or revision of UW memorandums, Policy, and Procedure documents, which includes collaboration with partners in Underwriting, Contracts, Claims, Compliance and field partners.
• Researches available technology or methods of storing training and P&P and Training data in a logical and user-friendly manner. Responsible for upkeep and maintenance of the training library.

Required Knowledge, Skills, Abilities and/or Related Experience

• Bachelor of Science in Business, Risk Management or other related area
• 7+ years' experience in Underwriting, Contracts or related field
• Through understanding of manual rating, including base rates and factors that drive claims cost changes.
• Understands PACS, DataMart, Vue and other related (or comparable) systems.
• Knowledge of both pre-sale and renewal underwriting, and can convey UW concepts clearly and accurately.
• Working knowledge of contract issuance, compliance, and new customer implementation procedures.
• Possesses some project management acumen, and has a desire to grow and develop this skill set.
• Demonstrated attention to detail
• Strong organizational skills; able to prioritize work with limited oversight
• Excellent communication and collaboration skills
• Displays basic knowledge of excel, power point and other Microsoft office applications.

Ability to Travel: None

Work location may be flexible if approved by the Company except that position may not be performed remotely from Colorado.

EEO Statement

Reliance Standard Life Insurance is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment with Reliance depends solely on your qualifications.