Treatment Coordinator

PLEASE DO NOT CALL OUR OFFICE!! We will contact you if we feel you are qualified.

The New Patient Coordinator is a full or part-time with bonus based on practice growth.

See Our 5-Star Google Reviews:

Just click or cut & paste the links below to your browser:

https://www.google.com/search?q=smilesbydrm.com+reviews&rlz=1C1GCEA_enUS982US982&oq=smilesbydrm.com+reviews&aqs=chrome..69i57j33i160.726796332j0j15&sourceid=chrome&ie=UTF-8#lrd=0x8819b16964509325:0xf4aa65fa2b4c6e32,1,,,,

Responsibilities for the New Patient Coordinator position include, but are not limited to:

• Perform in-depth new patient consultations.
• Take comprehensive imaging (intraoral scans, photos, and x-rays)
• The New Patient Coordinator will brief doctor on patient status and information.
• Educate Patient on general oral health and various orthodontic and sleep appliances.
• The New Patient Coordinator will discuss finances and create the new patient’s financial plan.
• Follow up with current and potential patients.
• The New Patient Coordinator will manage, edit, and send doctor’s correspondence with referring offices.
• The New Patient Coordinator will manage professional relations and marketing, both digital and in office
• The New Patient Coordinator will share patient care responsibilities, answering phones, email and text communications, scheduling & greeting patients.

Experience:

• 5+ years of dental/orthodontic Treatment Coordinator experience OR 5+ years or sales experience. Must have 10 years of career experience in management level marketing, customer service, human resources, or sales in a parallel role with similar pay.
• Impeccable writing skills, and ability to proof/edit doctor’s correspondence.
• Positive, infectious personality with extrovert tendencies and be able to quickly earn the confidence and trust of staff members and patients.
• Clean background checks

Full and part time, $30.00 an hour plus bonuses based on growth.

Learn more by viewing our website and office videos.Just click or cut & paste the links below to your browser:

New Patient Coordinator Video:

vimeo.com/540408418

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Our website:

smilesbydrm.com

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Meet Dr.M:

youtu.be/5hPH5a5P3ak?list=PLA0vdRsl9PlxGbY0HjuW3H3xu6B7xbNvi

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Our WOW smiles:

youtu.be/8ujFmeRXZMQ?list=PLA0vdRsl9PlxGbY0HjuW3H3xu6B7xbNvi

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Our Office

• Our Experience - Dr. Majznerski was trained at the Mayo Clinic Graduate School of Medicine, a program that accepts only one resident each year. Dr. M has led our team expecting nothing but the best for our patients and is committed to providing training for our team not only to perform to the best of our abilities but to also understand the "Why" we are here.
• We have been West Michigan's Most Experienced Invisalign Provider for over 25 years.
• Sleep Disorders: Besides putting the "Wow" in our patients’ smiles, Dr. M also has a passion for treating patients with upper airway impairments and obstructive sleep apnea by designing oral appliances to eliminate snoring. This greatly improves the quality of life and the health of our patients. To learn more: smilesbydrm.com/grand-rapids-sleep-medicine/
• We are the only practice in West Michigan to have a separate office just for adults.
• Our office has been designed to accommodate parents and siblings to be present in the clinic during appointments.
• Team Commitment to Excellence- For over three decades, we've been proud of our loyal and committed team, striving for excellence every day. We are proud to say that we have had several team members transition to retirement after 25 years. And as we bring on new team members, we continue to honor our commitment to provide the opportunity for our team to grow both personally and professionally.
• We offer the most comfortable braces available. Patient comfort is of utmost importance to us, between Invisalign and low-profile brackets, we have the most comfortable options around.

We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• Day shift

Experience:

• Dental office: 5 years (Required)

Ability to Commute:

• Grand Rapids, MI (Required)

Work Location: In person