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When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Job Description:
We are seeking a highly engaged people leader and facilitator to support the design and delivery of learning experiences for our Early Career Program, with a particular focus on recent college graduates. In this role, you will be responsible for the overall management of a team of early career software engineers (10-15 FTEs) as they work through a career development program and support their learning and development of modern technology and agile skills. You will create content that prepares them for this immersive experience to drive their continuing education. Your work will ensure that new hires are introduced to SVB's culture, technology tools and current transformation!
Your team will be part of ECD (Early Career Development) capability being built at SVB. You will shape this organization from the ground-up and be influential in developing a full-scale learning and development program for an ever-changing, technology focused, workforce.
Given the start-up nature of ECD, you will have the opportunity to support multiple facets of the organization including, but not limited to the development of learning dashboards, facilitation of technical learning experiences, designing social learning programs, learning in the flow of work campaigns, and supporting the agile workflow for the team.
Responsibilities
Skills and Requirements
Nice to have
Base Pay:
$101,322.00 - $189,979.00
Actual starting base pay will be determined on skills, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.
SVB benefit programs are designed to meet our employees where they are in life. SVBers may enroll in core benefits programs, plus take advantage of customized perks and offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here.
© 2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).
Equal Employment Opportunity
Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.
Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Job Description:
We are seeking a highly engaged people leader and facilitator to support the design and delivery of learning experiences for our Early Career Program, with a particular focus on recent college graduates. In this role, you will be responsible for the overall management of a team of early career software engineers (10-15 FTEs) as they work through a career development program and support their learning and development of modern technology and agile skills. You will create content that prepares them for this immersive experience to drive their continuing education. Your work will ensure that new hires are introduced to SVB's culture, technology tools and current transformation!
Your team will be part of ECD (Early Career Development) capability being built at SVB. You will shape this organization from the ground-up and be influential in developing a full-scale learning and development program for an ever-changing, technology focused, workforce.
Given the start-up nature of ECD, you will have the opportunity to support multiple facets of the organization including, but not limited to the development of learning dashboards, facilitation of technical learning experiences, designing social learning programs, learning in the flow of work campaigns, and supporting the agile workflow for the team.
Responsibilities
- Lead the team, while keeping a keen eye on the overall program experience from a technology modernization perspective
- Implement new immersive modern technology learning curriculum for early career hires
- Provide expert facilitation for virtual and on-premise instructor led experiences and trainings
- Mentor the team to ensure they deliver with high quality and predictability
- Serve as a technology and engineering excellence expert to guide the iterations of the curriculum
- Partner with Learning & Development and Technology teams to implement technical rotations into the curriculum
- Own the end-to-end curriculum, from ECD onboarding to program graduation embedding a technology modernization perspective throughout
- Recommend new methods for technical learning, including learning in the flow of work, learning code assessments, leaderboards, chatbots etc.
- Work closely with technology teams to ensure the participants are prepared to launch a successful technology career at SVB
- Use design thinking best practices to understand the needs of early career technology hires within SVB's Global Services organization
- Conduct a recurring content audit to ensure learning materials stay up to date
- Evaluate feedback and prioritize updates that will improve the experience for future learners
- Monitor learner consumption data and make changes that address feedback
- Be the go-to for answers to questions about the program(s) you oversee
- Develop tools and processes to improve the ECD team's productivity
- Communicate schedules, priorities, and status to all levels in the company
- Manage multiple projects simultaneously in a fast-paced ambiguous environment while delivering high-quality work on time
Skills and Requirements
- Experience in software development using Java, JavaScript frameworks (React or Angular), SQL/NOSQL databases, microservices, CI/CD
- Experience in modern cloud technologies (AWS, GCP or Azure)
- Experience building Instructor led technology courses (Virtual/Non-Virtual), eLearning, facilitator guides etc.
- Strong agile skills as well as strong verbal/written and visual communication skills
- Experience in technology learning facilitation (technology trainer) and employee engagement best practices
- Strong skills to teach technical and non-technical courses to diverse learners
- Owns the curriculum work, drives efficiencies, and delivers exceptional experiences with a constant eye towards improvement
- Self-directed, detail-oriented problem solver
- Program management skills - including managing details, keeping multiple tasks/projects on track and time management
- Comfortable using data to measure impact and report out on progress
- Is growth oriented, with the optimistic mindset to continuously learn and improve
Nice to have
- Experience with Core banking, Regulatory, Risk, Compliance, Client onboarding and Finance systems
- Familiarity with business process management and data-driven workflows
- Strong expertise with the end-to-end implications of technologies at scale
Base Pay:
$101,322.00 - $189,979.00
Actual starting base pay will be determined on skills, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.
SVB benefit programs are designed to meet our employees where they are in life. SVBers may enroll in core benefits programs, plus take advantage of customized perks and offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here.
© 2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).
Equal Employment Opportunity
Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.
Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
