Address
Form of workWe are looking for a Team Leader for the ACH/EDI Payment Operations team
Summary
The Team Leader has management responsibilities for a small team within Payment Operations. This team is responsible for electronic funds transfers, including ACH and EDI. The successful candidate organizes the work of the team, assigns tasks, sets short-term priorities, monitors all activities and ensures timely and accurate completion of the work.
Major Duties
Qualifications
About Northern Trust:
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With more than 130 years of financial experience and over 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Working with Us:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!
Summary
The Team Leader has management responsibilities for a small team within Payment Operations. This team is responsible for electronic funds transfers, including ACH and EDI. The successful candidate organizes the work of the team, assigns tasks, sets short-term priorities, monitors all activities and ensures timely and accurate completion of the work.
Major Duties
- Responsible for the assignment of work for electric fund transfers including ACH and EDI
- Responsible for exception/escalation management
- Ensures business continuity plans for the team are reviewed and ready to implement
- Manage all audits for Payment Operations team
- Participate in system upgrades, testing and relevant projects
- Keep current with rules and regulations specific that apply to team's processes
- Be able to support offshore team during off hours
- Carries out complex activities with significant financial, client, and/or internal business impact
- Demonstrate expert knowledge of the process, business relations, escalations procedures and escalation tree
- May have direct interaction with external clients, committees and/or Senior Management
- Able to facilitate discussions and reach decisions
- Conducts performance management and career development processes, and staffing and disciplinary actions
- Provides input and support to budget management process
Qualifications
- A College or University degree and/or some relevant work experience in payments, treasury and banking is preferred
- Knowledge of electronic funds transfers, including ACH and EDI is preferred
- Excellent oral and written communication skills are required
- Intermediary Excel skills are preferred
- Analytical and problem-solving skills are required
- Working experience and knowledge of risk management and mitigation is required
- Facilitation, negotiation and influencing skills are required
- Leadership and organizational skills are needed to prioritize assignments and provide feedback to staff.
About Northern Trust:
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With more than 130 years of financial experience and over 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Working with Us:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!
